I had trouble at home and put it down to a poor phone signal, or signal to the car. Tried in a town and it connected without a problem Interesting I have tried this at multiple locations for nearly a week now with no success seems like a backend issue to me, loads of people in the Facebook group ha...

I have the same issue as well picked up last week and not been able to get the app working got the same issue with the no active contract, the support told me they are aware of the issue and the engineers are looking to push a fix for it but they did not say how long this would take to sort.

I collected my car yesterday and I have the exact same issue spoke to vw support today and they could not help me at all so I would love to know if anyone has been able to sort this issue out.