Search found 10 matches

by SteveGC
Tue Dec 15, 2020 10:32 am
Forum: Main Volkswagen ID.3 chat
Topic: Octopus Energy customers...
Replies: 11
Views: 4916

Re: Octopus Energy customers...

Yes, thanks for posting. Just as you said I email and a few days later the credit appeared in my account.
by SteveGC
Thu Dec 03, 2020 10:28 pm
Forum: Main Volkswagen ID.3 chat
Topic: UK First Edition £500 charging credit
Replies: 22
Views: 47167

Re: UK First Edition £500 charging credit

I decided to try my card today at an Ospery charger and to my surprise it worked. I sent an email to We Charge support to let them know and they responded by saying they had been informed the fault had been rectify but due to a heavy workload and staff shortages they had yet to notify me. So I respo...
by SteveGC
Thu Dec 03, 2020 10:15 pm
Forum: Off-Topic Chat
Topic: Osprey chargers
Replies: 8
Views: 6547

Re: Osprey chargers

I can confirm that the we charge rdf card we recieved with the 1st Ed does work on Ospery chargers. I used it today and it was recorded on my We Connect ID as no cost.
by SteveGC
Thu Nov 26, 2020 4:24 pm
Forum: Main Volkswagen ID.3 chat
Topic: UK First Edition £500 charging credit
Replies: 22
Views: 47167

Re: UK First Edition £500 charging credit

@ph66 yes, it is register and shown as active on we Connect ID and the Support chaps confirmed it was shown as activated on the system, it just does not seem to work! Interesting others have used it sucessfully, it must be miy card. I will wait another week as not making many trips away due to lockd...
by SteveGC
Thu Nov 26, 2020 7:38 am
Forum: Main Volkswagen ID.3 chat
Topic: UK First Edition £500 charging credit
Replies: 22
Views: 47167

Re: UK First Edition £500 charging credit

I received a We Charge card when my ID.3 was delivered and registered it with the We Connect ID. However it has not worked at any of the chargers shown as a green dot on the map that is part of the app. Whenever I try the card is rejected as not authorised. I called We Charge on the number on the ba...
by SteveGC
Sat Nov 21, 2020 10:01 pm
Forum: Introductions
Topic: ID3 Home Charging
Replies: 86
Views: 43979

Re: ID3 Home Charging

Hi has anyone had their We Charge rejected. I have yet to take advantage of the £500 credit. You should be able to use it at any charge point the app identifies with green dot. I spoke to the help for one of those charges who confirmed they accepted we charge cards but others had reported problems. ...
by SteveGC
Sun Nov 08, 2020 11:45 am
Forum: Faults & Technical
Topic: Alarm goes off at random
Replies: 72
Views: 53311

Re: Alarm goes off at random

This happened to my ID.3 the night I took delivery at about 02:30 am. Not too popular with the neighbours. After some messing around I discovered I had left the second sent of key in the car. Once I removed them all seemed ok, and it hasn't happened since.
by SteveGC
Sun Nov 08, 2020 11:39 am
Forum: Faults & Technical
Topic: Sat nav and speed
Replies: 8
Views: 4840

Re: Sat nav and speed

I have had the same problems periodically with the ACC. A bit of a pain if it cause the car to slow down unexpectedly but easy to override. I assume a software update will sort it out as it does appear to be a mph/kph issue.
by SteveGC
Mon Oct 12, 2020 3:33 pm
Forum: Main Volkswagen ID.3 chat
Topic: Software Update 3rd Oct
Replies: 12
Views: 7050

Re: Software Update 3rd Oct

Hi I collected my ID.3 on 8/10/20. There were a few problems connecting the app but once there was a strong 4G signal it all worked fine. I am now able to start it charging and adjust the AC etc. I have also linked my We Charge card as well. I have had similar issues with the miles/KM confusion. Als...
by SteveGC
Mon Oct 12, 2020 2:43 pm
Forum: Faults & Technical
Topic: Sat nav and speed
Replies: 8
Views: 4840

Re: Sat nav and speed

I collected my ID3 on Thursday as well with similar issues.