Had this exact same problem after 3.2 update and waited about a week to see if it would resolve itself with no luck. Emailed we connect support and after another week of emailing photos, retrying the shop and infotainment reset I finally got this back… Thank you for your patience while our advanced ...

This one. It’s an Aussie site but a global database https://www.volkswagen.com.au/app/locals/owners-service/service-campaigns-recalls Thanks Splitty, yes that’s the one that I am using too and it states “outstanding “ for both 3.2 and battery check. Will just wait and see what happens when I take i...

After being put on hold, was then informed that they couldn’t give me a date as VW had just paused/cancelled this update and were unable to give me any more information. Has anyone else been told or heard this? Suspect this is either BS or VW haven't updated the service site as that is still showin...

In for software update on the 15th of this month. Tried to book an appointment for the battery recall as I am one of those affected and was told that the first available slot through in Edinburgh was December. After being put on hold, was then informed that they couldn’t give me a date as VW had jus...

Got mine from Thewheelshop.co.uk . £195 including the necessary tools.

Purchased my ID3 1st from Barnetts Dundee, part of the Eastern Western Group. Had very good service from them when I had 12v battery drain twice. They installed ME2.0 the first week that it was available and haven’t had any problems since.

Thanks for that Kinkaid3. Just as you said, connect to hotspot via my mobile phone and the notification disappears but still no internet radio. Cannot understand why we need a hotspot or wi-fi connection if the car is online. I thought that I read somewhere that the ID3 came with 3 years free connec...

Since having the ME2.0 update on Tuesday, every time I get into the car I get the following notification: Internet radio is unavailable. Please connect to the internet first. Consult vehicle wallet. I delete it and next time it’s there again. Not interested in having internet radio but would like no...

Just got a call from my dealership and as Scott28tt says, £500 goodwill gesture offered. Did manage to get a granny charger thrown in as well. Obviously nowhere near the kind of incentives being offered at the moment, but I suppose that’s the way the cookie crumbles when you jump in early.

In exactly the same situation. Bought my 1st Edition on 28th October paying full price after the salesman assured me that VW would not be reducing prices on this car. A week later guess what? Complained to VW customer service 3 weeks ago about this and am now waiting on my dealership to contact me n...

Got my ID3 back from the dealership tonight. It was wired up all last night to try and get to the bottom of why the 12v battery drained. Unfortunately there was no sign of anything causing it to drain, so I am left wondering if and when it’s going to happen again.

Let’s hope so. Will be interesting to see how much training the technicians at my local dealership have had.

No, charged at public charging point as I’m still in the process of having a home charger fitted.

Charged last night to 80%, got in this morning and it lit up like a Christmas tree, alarms everywhere, steering wheel buttons all flashing and then after about a minute both infotainment and display screens went totally blank. Checked 12v battery and it reads 2.47v. Getting picked up tomorrow mornin...

Hi everyone from an EV novice. Finally got my hands on my ID3 last week and absolutely love it, however, 153 miles in and having the dreaded 12v battery error. Hoping to learn and share from our experiences in the months to come till VW have the software sorted out. Otherwise a great car to drive.