Search found 249 matches

by simonrg
Sun Aug 20, 2023 2:28 pm
Forum: Faults & Technical
Topic: Error - DSP Firmware and Mercury Update
Replies: 5
Views: 5078

Re: Error - DSP Firmware and Mercury Update

Did you get this resolved as my id.3 has started to get this error up. 2.5 year old I'd.3 tech bought 3 weeks ago and the 3.2 update was done just before I purchased. I am still getting this error intermittently, doesn't seem to make any functional difference, but need to shutdown and restart infot...
by simonrg
Tue Aug 01, 2023 9:14 pm
Forum: Main Volkswagen ID.3 chat
Topic: Window winder buttons - Journalists just don't get it
Replies: 17
Views: 4301

Re: Window winder buttons - Journalists just don't get it

I guess I am somewhere in the middle. If the REAR window button worked reliably then it would be ok. But for me touching the REAR button often does not change its state, so either I find I can't open the window I need to at a toll booth or I can't shut a window when leaving the car. I find haptics o...
by simonrg
Wed Jul 26, 2023 10:58 am
Forum: Faults & Technical
Topic: LHD Wipers Fitted to RHD Car
Replies: 107
Views: 35452

Re: LHD Wipers Fitted to RHD Car

I still don't understand what the fuss is about. I was out in the car this morning for about an hour in the rain. Absolutely no streaks in front of the driver and the windscreen is as clear as with any other car I've owned. The first 2 posts explain the wipers are functionally better at cleaning th...
by simonrg
Fri Jul 07, 2023 12:13 pm
Forum: Faults & Technical
Topic: Error - DSP Firmware and Mercury Update
Replies: 5
Views: 5078

Error - DSP Firmware and Mercury Update

Has anybody seen a white box across the top of the infotainment system saying "Sorry DSP firmware get error. Please do Mercury update again." - garage has not seen this before. My ID.3 has just been updated to 3.2, all seems to work apart from this error and the fact climate controls are o...
by simonrg
Wed Mar 30, 2022 1:32 pm
Forum: Main Volkswagen ID.3 chat
Topic: VW Contacted to Promise Me OTA Update Q1 2022 - So Can't Be 2.4
Replies: 30
Views: 11619

Re: VW Contacted to Promise Me OTA Update Q1 2022 - So Can't Be 2.4

"Each time I enquire of VW or the dealer, I am told VW don't do compensation, so you would need to take them to court and each time somebody suggests this on this forum or Facebook it doesn't end well." How do you mean, "it doesn't end well". Maybe we should get some advice from...
by simonrg
Wed Mar 30, 2022 9:29 am
Forum: Main Volkswagen ID.3 chat
Topic: VW Contacted to Promise Me OTA Update Q1 2022 - So Can't Be 2.4
Replies: 30
Views: 11619

Re: VW Contacted to Promise Me OTA Update Q1 2022 - So Can't Be 2.4

A Logical explanation isn't possible for something that is broken and has been accepted as broken by everyone including VW. It's broken and can't be reliably used because even just adding a location can cause completely inexplicable outcomes. If you want a Flow chart is it Are you using In car sche...
by simonrg
Tue Mar 29, 2022 9:47 pm
Forum: Main Volkswagen ID.3 chat
Topic: VW Contacted to Promise Me OTA Update Q1 2022 - So Can't Be 2.4
Replies: 30
Views: 11619

Re: VW Contacted to Promise Me OTA Update Q1 2022 - So Can't Be 2.4

The logic for charging is not obvious either from the interface and to my mind is not properly documented - seems like a flow chart would work well here: Is location set: if location set is car at set location: if at set location is schedule set: if schedule set charge according to schedule if no sc...
by simonrg
Thu Mar 24, 2022 10:16 pm
Forum: Main Volkswagen ID.3 chat
Topic: VW Contacted to Promise Me OTA Update Q1 2022 - So Can't Be 2.4
Replies: 30
Views: 11619

Re: VW Contacted to Promise Me OTA Update Q1 2022 - So Can't Be 2.4

I don't think the manual states it, as that is not how VW intended it to work. They presumably wrote the manual under the impression the software worked. Of all the things that were wrong in the released versions of the software the schedule charging is probably the item that is so completely broke...
by simonrg
Thu Mar 24, 2022 8:48 am
Forum: Main Volkswagen ID.3 chat
Topic: VW Contacted to Promise Me OTA Update Q1 2022 - So Can't Be 2.4
Replies: 30
Views: 11619

Re: VW Contacted to Promise Me OTA Update Q1 2022 - So Can't Be 2.4

Thanks, as it turns out my issue is so simple to fix, it is a shame its not in the manual (or at least not clear to me) or I didn't work it out before. I guess I expected it to work as it always had and lots of people I asked thought I was having problems with scheduled charging. I have reread my ca...
by simonrg
Thu Mar 24, 2022 12:28 am
Forum: Main Volkswagen ID.3 chat
Topic: VW Contacted to Promise Me OTA Update Q1 2022 - So Can't Be 2.4
Replies: 30
Views: 11619

Re: VW Contacted to Promise Me OTA Update Q1 2022 - So Can't Be 2.4

G43FAN thanks great summary, I hadn't realised that scheduled charging messes up all charging, I do now.

Having deleted all scheduling stuff, set charge level to 80% and car stopped charging at 80%.

So forum 100% success, VW 0%
by simonrg
Wed Mar 23, 2022 3:17 pm
Forum: Main Volkswagen ID.3 chat
Topic: VW Contacted to Promise Me OTA Update Q1 2022 - So Can't Be 2.4
Replies: 30
Views: 11619

Re: VW Contacted to Promise Me OTA Update Q1 2022 - So Can't Be 2.4

This is getting very confusing with lots of text from We Connect which is pointless. Your repeating yourself but not answering questions. Information you are giving is contradictory (or confusing) I'm genuinely trying to understand what is happening but it's not clear. Agreed it is confusing, thank...
by simonrg
Wed Mar 23, 2022 11:50 am
Forum: Main Volkswagen ID.3 chat
Topic: VW Contacted to Promise Me OTA Update Q1 2022 - So Can't Be 2.4
Replies: 30
Views: 11619

Re: VW Contacted to Promise Me OTA Update Q1 2022 - So Can't Be 2.4

My latest reply from VW Connect is unbelievable, basically that features that did work in the app / car have been broken for future updates. Is it really true that even the features that previously worked related to charging no longer work? Or is my car just wrongly configured as I have previously e...
by simonrg
Wed Mar 23, 2022 8:57 am
Forum: Main Volkswagen ID.3 chat
Topic: VW Contacted to Promise Me OTA Update Q1 2022 - So Can't Be 2.4
Replies: 30
Views: 11619

Re: VW Contacted to Promise Me OTA Update Q1 2022 - So Can't Be 2.4

I hope I haven’t missed the point but this just sounds like all the investigation and configuration We Connect had you do has made the problem worse and wasted a shirtload of time. I’d remove all the location and schedule stuff in the car and app and only have a cap of 80% set in the car. If you ne...
by simonrg
Tue Mar 22, 2022 10:29 pm
Forum: Main Volkswagen ID.3 chat
Topic: VW Contacted to Promise Me OTA Update Q1 2022 - So Can't Be 2.4
Replies: 30
Views: 11619

Re: VW Contacted to Promise Me OTA Update Q1 2022 - So Can't Be 2.4

Hi Simonrg - Please don't take this the wrong way, but it has been stated on this forum, the Facebook groups, the EV Forums and admitted by VW that the In car scheduled charging function DOES NOT WORK...... Hi G43FAN Thanks, I know the scheduled charging does not work, that is not my problem, sorry...
by simonrg
Mon Mar 21, 2022 10:31 pm
Forum: Main Volkswagen ID.3 chat
Topic: VW Contacted to Promise Me OTA Update Q1 2022 - So Can't Be 2.4
Replies: 30
Views: 11619

Re: VW Contacted to Promise Me OTA Update Q1 2022 - So Can't Be 2.4

Frustrating turns out they were referring to 2.3, which I got back in October. It appears whoever sent this message had not reviewed any of the information I have sent them over the last 2 months and they are now asking me to repeat all the actions and to send them information already sent. I seem t...
by simonrg
Mon Mar 21, 2022 10:32 am
Forum: Main Volkswagen ID.3 chat
Topic: VW Contacted to Promise Me OTA Update Q1 2022 - So Can't Be 2.4
Replies: 30
Views: 11619

Re: VW Contacted to Promise Me OTA Update Q1 2022 - So Can't Be 2.4

Since last year I have not been able to rely on charging occurring as set on the car, for example I set 80% car charges to 100%. That's been the same for 100% of other users. There are some workarounds but the In car scheduling doesn't work consistently. ................ Again standard resolution p...
by simonrg
Mon Mar 21, 2022 12:37 am
Forum: Main Volkswagen ID.3 chat
Topic: VW Contacted to Promise Me OTA Update Q1 2022 - So Can't Be 2.4
Replies: 30
Views: 11619

VW Contacted to Promise Me OTA Update Q1 2022 - So Can't Be 2.4

Edit - 29/3/2022 Outcome of thread: The logic for charging is: Is location set: if location set is car at set location: if at set location is schedule set: if schedule set charge according to schedule if no schedule set charge immediately to level set for location if not at location ignore scheduled...
by simonrg
Wed Feb 02, 2022 10:42 pm
Forum: Faults & Technical
Topic: iD3 refusing to charge on public chargers
Replies: 43
Views: 20572

Re: iD3 refusing to charge on public chargers

............. Rereading this thread, the only time I had a similar experience to you was when a small piece of plastic was in the car's socket - basically car would communicate with DC chargers, but error just as it clicked to start the charge. The plastic debris was in the bottom of the bottom par...
by simonrg
Mon Jan 31, 2022 10:52 pm
Forum: Faults & Technical
Topic: Changes in Charge Level in App No Longer Control Car
Replies: 10
Views: 3583

Re: Changes in Charge Level in App No Longer Control Car

Thanks, it does appear to be a software glitch. Needless to say the advice from the VW Connect help line was to reinstall the app, as they couldn't look at anything on the server to let me know about the communication between the app and the server. Having reinstalled the app testing it when the car...
by simonrg
Fri Jan 28, 2022 9:41 am
Forum: Faults & Technical
Topic: Changes in Charge Level in App No Longer Control Car
Replies: 10
Views: 3583

Changes in Charge Level in App No Longer Control Car

I used to be able to change the level to which the car would charge to from the app, that no longer works, has anybody else seen this or know what causes this? In the past, I would set charge level to 80% on leaving the car to charge overnight and then raise to 100% on the app when I woke up prior t...