I collected my 1st EV last week. An id. 3 Family. I’m still learning as I go. Apologies if the following post is teaching to suck eggs! I have conducted research and I’m in the process of switching my energy supply to Octopus Energy. I have chosen the Octopus Go tariff which appears to be designed f...

Thanks. I have the same issue (same story) with my week old family spec. The dealership haven't been great in sorting the issue. I can now point out what he issue is likely to be and hopefully speed things up!
Cheers