I had this problem. In the end I needed to call the support line. They needed a few details but then passed it to the back end team who fixed it. All now ok. Interestingly I can’t call the 00800 number they give you so called the alternative and ended up talking to the German support. They then gave...

So, took delivery of my ID3 Tour last Friday. Not done too much distance yet but apart from an issue with getting the ID3 App to register the car (ended up getting VW Digital Tech SUpport to fix 'something' before it would work) all has been good. Not 100% sold on the tyre setup (Bridgestones) as it...