Volkswagen App

Faults and Technical chat for the Volkswagen ID.3
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DavidC
Posts: 15
Joined: Thu Mar 18, 2021 3:40 pm

Post by DavidC »

I have been using the Volkswagen app to turn on Air Conditioning before going out on a cold morning. But now the app is telling me "Renew your contract for mobile online services". I don't know what I have to do?

sidehaas
Posts: 1743
Joined: Fri Aug 27, 2021 7:04 am

Post by sidehaas »

Did your car recently get a software update? If so you'll need to go to the in-car shop and 'buy' weconnect and weconnect plus (they should be free, unless your car is >3yo, in which case I'm not sure if there is a charge for the plus bit, haven't heard anyone say they were charged yet).
ID.3 Family Pro Performance (Jan 22), Makena Turquoise / East Derry alloys. Ohme Home Pro charger.
DavidC
Posts: 15
Joined: Thu Mar 18, 2021 3:40 pm

Post by DavidC »

Thank you. What a complicated process to have to go through!
sidehaas
Posts: 1743
Joined: Fri Aug 27, 2021 7:04 am

Post by sidehaas »

DavidC wrote: Sun Dec 03, 2023 12:01 pm Thank you. What a complicated process to have to go through!
VW sent out some rudimentary instructions on how to do this when some people got 3.0 over the air. The instructions were lacking but better than nothing. Post 3.2, if you were on 2.x the same steps need to be followed, but this time they gave out no instructions at all. I guess they expected dealers to do it...but the dealers are generally useless and know very little about it.
ID.3 Family Pro Performance (Jan 22), Makena Turquoise / East Derry alloys. Ohme Home Pro charger.
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