Keys not working

Faults and Technical chat for the Volkswagen ID.3
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Joined: Sat Dec 19, 2020 4:13 pm

Keys not working

Post by Tom_b » Sat Dec 19, 2020 4:25 pm

New ID3 received this week. Very nice, but 4th outing and now a big problem.

Go back to car, unlock button on key won't work. Nor will keyless entry. Unlock the car by putting the key in the hole (how old fashioned!). Alarm goes off, but stops on switching ignition on and all is well.

Park up, button on key won't lock the car. Lock by turning key in hole again. Come back to the car, still won't unlock remotely. Again unlock manually, alarm goes off but now ignition won't recognise that the key is in the car. Get out and lock manually, which shuts up the alarm.

Call my wife who brings me the spare key. This won't unlock the car remotely either, but after a manual unlock and the alarm going off yet again it will at least let me turn on the ignition.

Car is going to the dealer this week for another, unrelated, problem so will get them to have a look. But I need it to get to work in the meantime.

Any advice?

HeidiFlowerpt Driver
Posts: 199
Joined: Tue Dec 01, 2020 2:30 pm

Re: Keys not working

Post by HeidiFlowerpt Driver » Sat Dec 19, 2020 5:11 pm

There's a bit in the manual that tells you what to do if the car won't recognise the key. As far as I remember, you place the key in the cupholder (figure of eight shaped receptacle in the centre console) and then turn the ignition on and off several times (using the button on the steering column?). That's supposed to re-pair the key to the car. Maybe that would help?

I've had my car for two weeks now and the key has worked fine mostly. Once the door wouldn't open when I touched the sensor in the door handle, but when I pressed the button on the key it unlocked fine.
ID.3 1st Edition Manganese Grey - called Heidi Flowerpot

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Joined: Mon Dec 14, 2020 10:06 am

Re: Keys not working

Post by Kelloggs » Tue Mar 02, 2021 11:20 pm

I’ve had the same problem 2 weeks ago. Car wouldn’t unlock. I dropped the fob into the rfid cup holder hit the brake and put it in drive to clear alarm. Yesterday in Tesco car park it wouldn’t lock at all. Same routine , put it in reverse, parked and got out. This time it locked. It’s booked in for 2.1 update.
id3 life performance pro heat pump, turquoise,black.

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Joined: Fri Jun 04, 2021 10:23 pm

Re: Keys not working

Post by Id3noob » Fri Jun 04, 2021 10:25 pm

Did the update solve the issue? I'm having the same problem tonight. Home charging. Both keys stopped working.

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