error message, error drive system please visit workshop

Faults and Technical chat for the Volkswagen ID.3
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JamesT25
Posts: 7
Joined: Sat May 01, 2021 6:04 pm

Post by JamesT25 »

Picking mine up tomorrow after a replacement gear shift switch. Will let you know if that's the end of the saga for me. One thing that slowed the job down is there is a special tool which de-energises the 12v side. Gone are the days where you just disconnect a battery!

Matthewwoolf
Posts: 7
Joined: Thu Apr 22, 2021 8:29 pm

Post by Matthewwoolf »

lbevanger - saw your post - i had the same thing this morning - my car is now with the dealership - did you get your situation resolved? what happened?
ID3 Life Pro - 2021
lbevanger
Posts: 9
Joined: Wed Mar 24, 2021 5:25 pm

Post by lbevanger »

After more than two weeks back at the dealership, we could finally pick up our ID.3 again last week. They had changed the 12V battery, the screen behind the steering wheel and the "gear shifter". It is also back in online mode (for the first time ever) and all seems to be working smoothly. Drove from Manchester to Edinburgh and back for a break, no problems and a pure joy to drive. A bumpy start, but *hopefully* all will now be well for years to come!
Diane
Posts: 1
Joined: Sun Jun 20, 2021 9:55 pm

Post by Diane »

Hi..any update would be appreciated. The error message happens intermittently for me..goes for weeks without happening. When it happens it seems to be always after driving a couple of miles..there is a fleeting surge in speed and then warning appears and gears not lit. Tonight I noticed that you can't reverse when error warnings show. It always clears once I undo my seat belt. Its already been in the workshop and they couldn't find the problem. Its going in again for a week this time..but it may well not show up again. Any insight would be great.
Jono
Posts: 143
Joined: Tue Feb 23, 2021 9:56 pm

Post by Jono »

I can’t really add much other than say I had it frequently

The annoying thing was that the car never seemed to log the fault. The VW master tech actually saw the fault himself, checked the logs and nothing showed. He escalated everything to VW, but I’m not aware of any real explanation.
Mic11
Posts: 6
Joined: Sun Jul 25, 2021 1:47 pm

Post by Mic11 »

Had our car a month. The beginning of the week the system wouldn’t go online, then this morning error drive system take car to your workshop. The car would selected D and B and was driving fine. We took it to the dealer anyway and they have diagnosed a coolant pump fault so have new parts coming tomorrow. They reset the car and online mode is working again. Has anyone else had these errors and if so does replacement of the coolant pump solve it?
Family Pro Performance. Stonewashed Blue with Derry alloys and transport hitch.
Nick Jan
Posts: 27
Joined: Tue Dec 29, 2020 5:51 pm

Post by Nick Jan »

I've just had this drive system error message soon after setting off from home. It switched itself to D and I continued, but then realised that no drive selector light was illuminated on the pod. Stopping in a public car park I discovered that I could not change the drive setting, and once I engaged the electronic brake, I could not select an drive mode at all, so car stuck across 4 parking bays! Garage advised calling VW assist, no other suggestions. AA man called me while en route, and suggested I get out of the car & lock it, then walk some distance away (beyond key range) and leave it for 15 mins. This I did, and when he arrived I unlocked car and everything was re-set. Shame the garage didn't appear to know that recovery technique.
Still no idea why this error occurred, or whether there is an underlying fault. Garage agreed to take car in to run diagnostics, though comments on here suggest they will find nothing; we'll see! At least I now know how to deal with this problem should it recur!!

Update:- Garage had vehicle for 3 days. Diagnostics had no record of drive system error. There were two errors (nothing to do with drive fault) that were fixed by unit s/w updates. Car fine until today, when exactly the same error occurred when passing the same place on our High Street?1. As adult seemed to relate to infotainment System becoming disconnected from the drive selector unit, I beginning to wonder if there is some signal or mains current nearby which interferes with the signals from the infotainment system.. At least I now know how to get car to reset itself, however its still unnerving when the car suddenly switches to a ghost version of Drive; even more so after you stop and put the handbrake on, as it seems impossible to select any drive setting at all, so you cannot drive the car at all until you invoke the complete vehicle shut=down after waiting some minutes well away from the car. So ... another call to the dealership on Tues I guess!
Last edited by Nick Jan on Sat Apr 16, 2022 11:00 pm, edited 1 time in total.
G43FAN

Post by G43FAN »

Nick Jan wrote: Mon Apr 11, 2022 5:16 pm I've just had this drive system error message soon after setting off from home. It switched itself to D and I continued, but then realised that no drive selector light was illuminated on the pod. Stopping in a public car park I discovered that I could not change the drive setting, and once I engaged the electronic brake, I could not select an drive mode at all, so car stuck across 4 parking bays! Garage advised calling VW assist, no other suggestions. AA man called me while en route, and suggested I get out of the car & lock it, then walk some distance away (beyond key range) and leave it for 15 mins. This I did, and when he arrived I unlocked car and everything was re-set. Shame the garage didn't appear to know that recovery technique.
Still no idea why this error occurred, or whether there is an underlying fault. Garage agreed to take car in to run diagnostics, though comments on here suggest they will find nothing; we'll see! At least I now know how to deal with this problem should it recur!!
Unfortunately, when I had this there came a point when it didn't reset. I then had to have the Gear selector replaced. It also took an age for the AA to work out how to recover the car. Hopefully the diagnostics will have something recorded.
Nick Jan
Posts: 27
Joined: Tue Dec 29, 2020 5:51 pm

Post by Nick Jan »

My AA man seemed to think they now have no problem recovering most EVs including ID3s, though obviously I haven't tried that yet.
Nick Jan
Posts: 27
Joined: Tue Dec 29, 2020 5:51 pm

Post by Nick Jan »

I have now had another drive system failure since garage did diagnostics etc. This time car drove and parked normally. However when I returned to the vehicle and started it, no symbols lit up on small screen, so no gears selected or selectable. No error messages displayed. I tried restart routine that AA man advised; lock car walk away out of key range, wait, then return and retry. On this occasion nothing! Had to leave car and walk home for a meeting, then return later when car worked fine, Still no error messages.

So car booked in at dealers again, as fault not yet found and the car is now not reliable. Not feeling to confident the garage will know how to fix this!?
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