New software, new problem

Faults and Technical chat for the Volkswagen ID.3
Post Reply
DAN142
Posts: 10
Joined: Thu Oct 15, 2020 7:20 pm

New software, new problem

Post by DAN142 » Tue Jan 12, 2021 4:07 pm

The dealership have now had my ID3 since Thursday morning. They have had difficulty loading the software and only one computer to do it with. (Possibly the largest VW dealer in London.)

I have just collected the car to discover that the heater no longer works. I turned straight round and they have just told me that other ID3 owners getting the y update have also had this trouble!

I am leaving it here and hoping they can sort it out!

hwhbev
Posts: 56
Joined: Sat Oct 17, 2020 6:48 pm

Re: New software, new problem

Post by hwhbev » Tue Jan 12, 2021 4:50 pm

I’m not having any heater issues (0783 / v2.0), apart from ‘warm hands’ blowing out the wrong side.

DAN142
Posts: 10
Joined: Thu Oct 15, 2020 7:20 pm

Re: New software, new problem

Post by DAN142 » Fri Jan 15, 2021 12:33 pm

They needed an additional software patch. I had to wait a further 24 hours, but all good now.

simonrg
Posts: 53
Joined: Wed Dec 23, 2020 11:40 pm

Re: New software, new problem

Post by simonrg » Fri Jan 15, 2021 1:14 pm

DAN142 wrote:
Fri Jan 15, 2021 12:33 pm
They needed an additional software patch. I had to wait a further 24 hours, but all good now.
Useful to know, my car has been partially updated, at which dealer suggested I could take it back, I suspected a partial update may give issues like you saw.
ID.3 Business Pro Performance 204PS 1-speed automatic 5 Door + Heat Pump - Software 0564 Hardware H20
Collected 23rd December 2020 - North Yorkshire

Post Reply