Departure times in app

Faults and Technical chat for the Volkswagen ID.3
kaiz
Posts: 35
Joined: Tue Feb 16, 2021 12:34 pm

Departure times in app

Post by kaiz » Thu Feb 18, 2021 7:47 pm

I've never seen them there. Has anybody?
Saw in Battery Life video only.
Android app.
Life Pro Performance, Manganese gray, Heat pump, Tow bar, 0783 from scratch.

scott28tt
Posts: 500
Joined: Fri Oct 09, 2020 2:34 pm

Re: Departure times in app

Post by scott28tt » Thu Feb 18, 2021 8:08 pm

What software version does your car have?
ID.3 1st Edition - Moonstone Grey

stu-evs
Posts: 60
Joined: Thu Jan 07, 2021 9:25 pm

Re: Departure times in app

Post by stu-evs » Thu Feb 18, 2021 9:41 pm

I’m on Apple not Android - but yes that functionality is there for us and working perfectly.... wife uses it every day - programmed on repeat for the days she works and ‘ad hoc’ for other days (there are 2 setting options)
ID.3 1st Edition

scott28tt
Posts: 500
Joined: Fri Oct 09, 2020 2:34 pm

Re: Departure times in app

Post by scott28tt » Fri Feb 19, 2021 8:26 am

stu-evs wrote:
Thu Feb 18, 2021 9:41 pm
I’m on Apple not Android - but yes that functionality is there for us and working perfectly.... wife uses it every day - programmed on repeat for the days she works and ‘ad hoc’ for other days (there are 2 setting options)

Working perfectly for charging to a certain % by the departure time?
ID.3 1st Edition - Moonstone Grey

stu-evs
Posts: 60
Joined: Thu Jan 07, 2021 9:25 pm

Re: Departure times in app

Post by stu-evs » Fri Feb 19, 2021 9:25 am

scott28tt wrote:
Fri Feb 19, 2021 8:26 am
stu-evs wrote:
Thu Feb 18, 2021 9:41 pm
I’m on Apple not Android - but yes that functionality is there for us and working perfectly.... wife uses it every day - programmed on repeat for the days she works and ‘ad hoc’ for other days (there are 2 setting options)

Working perfectly for charging to a certain % by the departure time?
Depending on what you mean by your question I think the answer is yes!

There is no specific functionality in the ‘Departure Times’ part of the app to set charge percentage....you can only set departure time & desired cabin temp. But elsewhere in the ‘Settings’ section of the app you can obviously set charging percent (which we have set to 80%). And the result of these 2 settings combined is that the car/app does a good job of keeping the car up at 80% ready for the exact time of departure (i.e. even in the pretty cold recent weather with cabin heat and battery heating etc. running during that ‘warm up’ period pre-departure, the car was pulling variable charge levels from the charger to back-fill what was being used and ensure it was 80% at the desired departure time...)

Does this answer your question?!
ID.3 1st Edition

scott28tt
Posts: 500
Joined: Fri Oct 09, 2020 2:34 pm

Re: Departure times in app

Post by scott28tt » Fri Feb 19, 2021 10:35 am

Sort of.

It was only the charge part I was interested in, given that my cheap rate tariff ends at 01:30 I tried to use departure times in the location-based charging settings on the car to get the battery to 80% by 01:30 - it failed miserably.

The car only charged at approx 2kWh and had only reached 51% by 01:30 when it could have got to 80% by 00:40 if it had charged at 7kWh from when I plugged it in.

So for now (on 2.0) I'm not bothering with timed charging - I've heard of too many others who've tried it unsuccessfully.
ID.3 1st Edition - Moonstone Grey

Hoppy
Posts: 27
Joined: Tue Jan 05, 2021 7:40 am

Re: Departure times in app

Post by Hoppy » Fri Feb 19, 2021 11:48 am

We use the departure time on screen in car and set for 0430 departure (to make use of cheap rate)
So far so good, charging is starting at around midnight (looking at octopus usage chart) and finished at 0430

We did test at a weekend as heard so many stories!
Only issue I’m testing today is the away from home charging.
1st Edition Makena Turquoise Metallic
0784

kaiz
Posts: 35
Joined: Tue Feb 16, 2021 12:34 pm

Re: Departure times in app

Post by kaiz » Fri Feb 19, 2021 12:43 pm

I have 0783 from start.
I meant in app, in car i can do everything, but in app white page.
Only text: Advance air conditioning to 19 C based on your current vehicle air conditioning settings.
Life Pro Performance, Manganese gray, Heat pump, Tow bar, 0783 from scratch.

Kelloggs
Posts: 11
Joined: Mon Dec 14, 2020 10:06 am

Re: Departure times in app

Post by Kelloggs » Sun Feb 21, 2021 5:18 pm

I’ve got 0783 in car and on apple app I can’t get charging either. Just a white page . No pre heating either. Most of the time the instructions fail to transmit to car. The only thing I can do is look at charging state. I messaged the VW app team and have 2 replies saying they are working on it. The ohme charger works for deferred charging thankfully so octopus go can be used.
id3 life performance pro heat pump, turquoise,black.
share.octopus.energy/witty-hawk-404

kaiz
Posts: 35
Joined: Tue Feb 16, 2021 12:34 pm

Re: Departure times in app

Post by kaiz » Sun Feb 21, 2021 9:20 pm

Looks like we have to wait and visit car to change departure times.
Found in FB also same problem.
Could it work in elder versions.
Life Pro Performance, Manganese gray, Heat pump, Tow bar, 0783 from scratch.

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