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Lost Radio 2 Favourites 'heart'

Posted: Mon Jun 07, 2021 7:31 pm
by salcathguide
Fiddling with my new ID.3 Pro Family screen I have managed to lose both the BBC Radio 2 logo and the associated favourites button. Does anybody have any idea how I might get them back please. (Of course some might not see this as a great loss, however, my wife does!)

Re: Lost Radio 2 Favourites 'heart'

Posted: Mon Jun 07, 2021 8:36 pm
by Deleted User 314
Is it no longer listed in the radio stations list (ie not the favourites)?

Re: Lost Radio 2 Favourites 'heart'

Posted: Mon Jun 07, 2021 8:39 pm
by salcathguide
That's right, it's not in favourites. In the main list it's lost it's logo and the favourites 'heart' has disappeared. All the other BBC preinstalled station are fine.

Re: Lost Radio 2 Favourites 'heart'

Posted: Tue Jun 08, 2021 8:42 am
by Deleted User 314
Try re-adding it, do you remember if it was DAB or FM?

Re: Lost Radio 2 Favourites 'heart'

Posted: Tue Jun 08, 2021 8:46 am
by salcathguide
DAB I think. I tried a search but it made no difference. Thanks for your help, grateful for all and any other thoughts,

Re: Lost Radio 2 Favourites 'heart'

Posted: Tue Jun 08, 2021 9:00 am
by Deleted User 314
I find where I live that the DAB signal floats in and out, if you have any other DAB radio where the car is located it'd be handy to see if the radio can detect the station. I just did a test right now and 2 of my DAB channels don't show in the channel list (but are there in favourites)

Re: Lost Radio 2 Favourites 'heart'

Posted: Tue Jun 08, 2021 9:35 am
by salcathguide
That's odd. I receive the station and it's there both in FM and DAB, it's the display that is crazy. Shame that I can't post a photo here.

Re: Lost Radio 2 Favourites 'heart'

Posted: Tue Jun 08, 2021 10:52 am
by Deleted User 314
Did you try a long press on the stations from the station list? Might redownload the logo?

Re: Lost Radio 2 Favourites 'heart'

Posted: Tue Jun 08, 2021 11:16 am
by Bromsgroveuser
I've never had a logo for Heart on this car or my previous Tiguan but my wife has always had one on her Hyundai i10s go figure

Re: Lost Radio 2 Favourites 'heart'

Posted: Tue Jun 08, 2021 12:01 pm
by salcathguide
Crazy!