Car won’t start and strange symbol

Faults and Technical chat for the Volkswagen ID.3
MikeJ
Posts: 13
Joined: Fri Mar 26, 2021 11:50 am

Car won’t start and strange symbol

Post by MikeJ » Sun Jun 13, 2021 9:37 am

My car will not get out of park mode and there is a white symbol that looks like a brake icon but with a star, car and egg timer inn the circle.
I have retired many combinations of locking and unlocking the car, but it still refuses to go into drive?
If I press the start button on the steering wheel stem, a message comes us saying “Please check SAFELOCK, vehicle wallet!” Whatever that means.
Can anyone help at all please?

MikeJ
Posts: 13
Joined: Fri Mar 26, 2021 11:50 am

Re: Car won’t start and strange symbol

Post by MikeJ » Sun Jun 13, 2021 9:53 am

Image https://share.icloud.com/photos/0ayAHe ... d6lwU0cRnQ
Not sure how to show images on here, but perhaps one of these may work?

Lond_ID3
Posts: 1
Joined: Sun Jun 13, 2021 10:22 am

Re: Car won’t start and strange symbol

Post by Lond_ID3 » Sun Jun 13, 2021 10:29 am

92DB2841-5B1C-468D-94C5-125ABD27E0F1.png

I think the safe wallet is just a reminder to take stuff when the car thinks you’re turning it off?

I usually press again to try and “start” the car

The warning looks likes it’s something about front break assist… not sure that helps fix it though….

MikeJ
Posts: 13
Joined: Fri Mar 26, 2021 11:50 am

Re: Car won’t start and strange symbol

Post by MikeJ » Sun Jun 13, 2021 10:38 am

Thanks for the useful reply. It looks like the front assist and the wallet comments are nothing to do then with the car not selecting drive or reverse?
It just won’t move from park for some reason.
I have tried rebooting the car and pressed the start button many times, but it just won’t move.
I have tried telephoning VW but they are closed all day.
Extremely frustrating.
Has anyone else experienced this problem and is there a way to fix please?

Jono
Posts: 143
Joined: Tue Feb 23, 2021 9:56 pm

Re: Car won’t start and strange symbol

Post by Jono » Sun Jun 13, 2021 1:57 pm

I think there’s a few threads on other forums about this

From what I remember, it usually clears itself when car is left locked for a period of time. I’ve also read that in some cases it needs fixing by the workshop - vehicle recovery

MikeJ
Posts: 13
Joined: Fri Mar 26, 2021 11:50 am

Re: Car won’t start and strange symbol

Post by MikeJ » Sun Jun 13, 2021 4:27 pm

Thanks for your reply.
However, I have tried many times throughout the day and it just won’t switch into drive or reverse.
It is just stuck in park.

robgarth
Posts: 21
Joined: Wed May 26, 2021 2:42 pm
Location: Wiltshire

Re: Car won’t start and strange symbol

Post by robgarth » Sun Jun 13, 2021 5:52 pm

Agree the symbols you me room don't seem to have a thing to do with starting. You'll find all the symbols and much more in the wallet you mention. You'll find it in the main menu under Help, it looks like an online mini handbook.
I had strange things happening at first, probably because of playing around and then I hit some problems. I saw a YouTube telling me to reset infontanment by holding the power button for 10seconds or until screen went blank, then wait for it to reboot, problem went away, it's would be my first choice before diving into anything more complicated. No harm in trying.
Rob
Business Pro, 62KWh, 150KW, 2.1. White metallic. Wiltshire.

KeithR
Posts: 23
Joined: Tue Apr 06, 2021 5:38 pm

Re: Car won’t start and strange symbol

Post by KeithR » Sun Jun 13, 2021 6:42 pm

I’ve posted already about this. Try just leaving the key in the cup well for a while preferably with the ignition on; then try again. My 1st Edition has never failed to start after the drive refusing to engage, but the VW dealer has ordered a replacement drive rocker unit after finally diagnosing a fault.

scott28tt
Posts: 973
Joined: Fri Oct 09, 2020 2:34 pm

Re: Car won’t start and strange symbol

Post by scott28tt » Sun Jun 13, 2021 9:14 pm

Front Assist starting up with that white symbol is completely normal.

The SAFELOCK warning relates to the car auto locking the doors, that’s also completely normal if you have auto lock enabled.

Neither of those relate to your problem.
ID.3 1st Edition / Moonstone Grey / October 2020 onwards

KeithR
Posts: 23
Joined: Tue Apr 06, 2021 5:38 pm

Re: Car won’t start and strange symbol

Post by KeithR » Mon Jun 14, 2021 4:06 pm

Agreed.

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