refund to Ist edition owners of £500

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roadhawk
Posts: 44
Joined: Sat Dec 26, 2020 7:37 pm

Re: refund to Ist edition owners of £500

Post by roadhawk » Sun Feb 07, 2021 6:29 am

hwhbev wrote:
Thu Feb 04, 2021 4:40 pm
Many thanks for the list. I've created a Zap-Map filter containing just these networks. The tiny green dots in the We Connect ID app are just too indistinct and makes its map unusable. Now my nearest charge point (Osprey) is only 41 miles away in Worcester! I still can't see me using more than a few pounds worth, if any.
I agree on the app being poor. I did find the VW routeplanner website at https://www.volkswagen.de/de/elektrofah ... laner.html . I view that in Chrome with German translation enabled. Hopefully they might bring some of this route planning to the car at some point.

Screenshot 2021-02-07 at 06.28.50.png

VW ID.3 1st Edition, Glacier White, Software version: 0564
Split £100 with my Octopus energy referral code: https://share.octopus.energy/ochre-hare-348

Abadgermac
Posts: 46
Joined: Fri Feb 21, 2020 1:35 pm

Re: refund to Ist edition owners of £500

Post by Abadgermac » Mon Feb 15, 2021 2:38 pm

I contacted VW about a refund. They replied they don’t do goodwill gestures from head office. Any refund would have to come from my Dealership. So I contacted the Dealer who politely said “no refund”.
So no hamper or goodies for me then. 🤬
ID.3 1st Edition, Manganese Grey Metallic, delivered September 2020.

scott28tt
Posts: 500
Joined: Fri Oct 09, 2020 2:34 pm

Re: refund to Ist edition owners of £500

Post by scott28tt » Mon Feb 15, 2021 3:37 pm

Abadgermac wrote:
Mon Feb 15, 2021 2:38 pm
I contacted VW about a refund. They replied they don’t do goodwill gestures from head office. Any refund would have to come from my Dealership. So I contacted the Dealer who politely said “no refund”.
So no hamper or goodies for me then. 🤬

What were you asking them for, and on what grounds?
ID.3 1st Edition - Moonstone Grey

Abadgermac
Posts: 46
Joined: Fri Feb 21, 2020 1:35 pm

Re: refund to Ist edition owners of £500

Post by Abadgermac » Mon Feb 15, 2021 5:09 pm

The fact I paid full list price for the car and it’s now discounted by £3250 at my local dealership.
ID.3 1st Edition, Manganese Grey Metallic, delivered September 2020.

scott28tt
Posts: 500
Joined: Fri Oct 09, 2020 2:34 pm

Re: refund to Ist edition owners of £500

Post by scott28tt » Mon Feb 15, 2021 5:23 pm

Abadgermac wrote:
Mon Feb 15, 2021 5:09 pm
The fact I paid full list price for the car and it’s now discounted by £3250 at my local dealership.

When did you place the order for it?
ID.3 1st Edition - Moonstone Grey

Abadgermac
Posts: 46
Joined: Fri Feb 21, 2020 1:35 pm

Re: refund to Ist edition owners of £500

Post by Abadgermac » Mon Feb 15, 2021 8:22 pm

Paid deposit in May 2019
ID.3 1st Edition, Manganese Grey Metallic, delivered September 2020.

scott28tt
Posts: 500
Joined: Fri Oct 09, 2020 2:34 pm

Re: refund to Ist edition owners of £500

Post by scott28tt » Mon Feb 15, 2021 8:37 pm

Abadgermac wrote:
Mon Feb 15, 2021 8:22 pm
Paid deposit in May 2019

Open a case with the VW UK Executive Office: executive.office@volkswagen.co.uk
ID.3 1st Edition - Moonstone Grey

Abadgermac
Posts: 46
Joined: Fri Feb 21, 2020 1:35 pm

Re: refund to Ist edition owners of £500

Post by Abadgermac » Tue Feb 16, 2021 3:08 am

Is that what you did Scott28tt? And did it work?
ID.3 1st Edition, Manganese Grey Metallic, delivered September 2020.

scott28tt
Posts: 500
Joined: Fri Oct 09, 2020 2:34 pm

Re: refund to Ist edition owners of £500

Post by scott28tt » Tue Feb 16, 2021 10:25 am

Abadgermac wrote:
Tue Feb 16, 2021 3:08 am
Is that what you did Scott28tt? And did it work?

Yes, and yes.

I bought my 1st from UK stock, placed the order and collected the car in early October.
ID.3 1st Edition - Moonstone Grey

Abadgermac
Posts: 46
Joined: Fri Feb 21, 2020 1:35 pm

Re: refund to Ist edition owners of £500

Post by Abadgermac » Tue Feb 16, 2021 10:28 am

Well I certainly think I qualify then. I will raise the issue again with the Executive email address you kindly provided. Thank you!
ID.3 1st Edition, Manganese Grey Metallic, delivered September 2020.

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