I know I am a nerd. But when I get something new I sit down with a few cups of coffee and read the user manual.
What a disappointment!
Firstly no manual, and then the salesman is not sure whether you can BUY one - but its online!!
I go online - the VW site does not recognise the registration - ok it is newly registered - slight pardon maybe.
The site does not recognise the VIN either!
Why does VW not recognise its own VIN number?
There is no excuse for this - they know when cars are produced and these numbers should be uptodate!
Everything that I try on this lovely car - I want to look at a manual to understand the whats, whys and therefores.
It is in the first few days and weeks that this is important - and that is just when it is not available!
I am very disappointed that I can not get to know this wonderful machine properly and quickly!
Just taken delivery!!!
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- Posts: 195
- Joined: Fri Feb 21, 2020 1:35 pm
If you have the latest software, which you should, the whole manual is accessible from the help section of the infotainment system. I had my software update earlier this week. The manual was removed from the glove box, but the faux leather case remains. Anyway, the glove box storage has increased by 100% as a result!
ID.3 1st Edition, Manganese Grey Metallic. 2.1 Software update 7 April 2021. 2.3 OTA Software update 2 August 2021. Dealer installed 2.4 update & battery 29 July 2022. 3.0 OTA update 21 December 2022. 3.2 Dealer installed October 2023.
If you enter L3 VWW in the website tool you can access the 1st Edition version.
Til they get your VIN and reg working, which might take a week or so.
But it is in Help in the infotainment system.
Til they get your VIN and reg working, which might take a week or so.
But it is in Help in the infotainment system.
Back in December, I found going to https://userguide.volkswagen.de/w/en_GB/welcome and entering my VIN, I could access the manual online from day 1, but it took 6 weeks for the UK link to work on my registration or VIN.
I don't know if this is still the case, could have been a VW server issue that has now been fixed.
I don't know if this is still the case, could have been a VW server issue that has now been fixed.
ID.3 Business Pro Performance + Heat Pump - 0564 (23/12/20) - 0783 (28/1/21) - 0792 (7/5/21) - 0910 (24/10/21) - 3.2 (6/7/23) - Hardware H20 - North Yorkshire