Memory Seats Gone (Sept 17 Brochure Update)
Posted: Wed Sep 22, 2021 8:39 pm
Memory seats have been removed from the price list
Forum for all Volkswagen ID.3 Owners
https://www.id3forums.co.uk/
Newfie wrote: ↑Wed Sep 22, 2021 9:58 pm This explains a lot.
2 weeks ago I sent VW CS an email asking if the Max and Tour have a driver memory seat.
After a week this was their reply.
"They have advised me that it cannot assign a physical position of the seat to a key or to driver 1 or drive profile. We are hoping to make this function available on the ID.3 in the future. I do apologise for any disappointment that this may cause."
I replied to this stating that was not a definite yes or no answer and once again asked them to clarify either yes or no.
They never got back to me.
This new pricelist/brochure explains why.
I appreciate this is a hot topic for a number of people and the information from VW has been terrible.. But what part of the above did you think wasn't a big fat NO...Newfie wrote: ↑Wed Sep 22, 2021 9:58 pm This explains a lot.
2 weeks ago I sent VW CS an email asking if the Max and Tour have a driver memory seat.
After a week this was their reply.
"They have advised me that it cannot assign a physical position of the seat to a key or to driver 1 or drive profile. We are hoping to make this function available on the ID.3 in the future. I do apologise for any disappointment that this may cause."
I replied to this stating that was not a definite yes or no answer and once again asked them to clarify either yes or no.
They never got back to me.
This new pricelist/brochure explains why.
The thing is we all know VW are very good liar's at the end of the day. And by what they replied with was a glimour of hope. To a degree they are like politicians in never giving the answer.G43FAN wrote: ↑Thu Sep 23, 2021 7:32 amI appreciate this is a hot topic for a number of people and the information from VW has been terrible.. But what part of the above did you think wasn't a big fat NO...Newfie wrote: ↑Wed Sep 22, 2021 9:58 pm This explains a lot.
2 weeks ago I sent VW CS an email asking if the Max and Tour have a driver memory seat.
After a week this was their reply.
"They have advised me that it cannot assign a physical position of the seat to a key or to driver 1 or drive profile. We are hoping to make this function available on the ID.3 in the future. I do apologise for any disappointment that this may cause."
I replied to this stating that was not a definite yes or no answer and once again asked them to clarify either yes or no.
They never got back to me.
This new pricelist/brochure explains why.
The thing is, some of us (including myself) have already purchased thinking that memory seats were part of the package as it's been "standard" for the Max and Tour since at least July, I believe. So if VW are planning on offering this as a paid upgrade then they really need to honour that.Utumno wrote: ↑Thu Sep 23, 2021 1:00 amNewfie wrote: ↑Wed Sep 22, 2021 9:58 pm This explains a lot.
2 weeks ago I sent VW CS an email asking if the Max and Tour have a driver memory seat.
After a week this was their reply.
"They have advised me that it cannot assign a physical position of the seat to a key or to driver 1 or drive profile. We are hoping to make this function available on the ID.3 in the future. I do apologise for any disappointment that this may cause."
I replied to this stating that was not a definite yes or no answer and once again asked them to clarify either yes or no.
They never got back to me.
This new pricelist/brochure explains why.
...and if it's available as a software upgrade later in the vehicle's life at reasonable cost linked to a soft driver profile and a key I shall definitely be tempted by the purchase.
That's a very good point.rikimaru wrote: ↑Thu Sep 23, 2021 8:52 amThe thing is, some of us (including myself) have already purchased thinking that memory seats were part of the package as it's been "standard" for the Max and Tour since at least July, I believe. So if VW are planning on offering this as a paid upgrade then they really need to honour that.Utumno wrote: ↑Thu Sep 23, 2021 1:00 amNewfie wrote: ↑Wed Sep 22, 2021 9:58 pm This explains a lot.
2 weeks ago I sent VW CS an email asking if the Max and Tour have a driver memory seat.
After a week this was their reply.
"They have advised me that it cannot assign a physical position of the seat to a key or to driver 1 or drive profile. We are hoping to make this function available on the ID.3 in the future. I do apologise for any disappointment that this may cause."
I replied to this stating that was not a definite yes or no answer and once again asked them to clarify either yes or no.
They never got back to me.
This new pricelist/brochure explains why.
...and if it's available as a software upgrade later in the vehicle's life at reasonable cost linked to a soft driver profile and a key I shall definitely be tempted by the purchase.
rikimaru wrote: ↑Thu Sep 23, 2021 8:52 amThe thing is, some of us (including myself) have already purchased thinking that memory seats were part of the package as it's been "standard" for the Max and Tour since at least July, I believe. So if VW are planning on offering this as a paid upgrade then they really need to honour that.Utumno wrote: ↑Thu Sep 23, 2021 1:00 amNewfie wrote: ↑Wed Sep 22, 2021 9:58 pm This explains a lot.
2 weeks ago I sent VW CS an email asking if the Max and Tour have a driver memory seat.
After a week this was their reply.
"They have advised me that it cannot assign a physical position of the seat to a key or to driver 1 or drive profile. We are hoping to make this function available on the ID.3 in the future. I do apologise for any disappointment that this may cause."
I replied to this stating that was not a definite yes or no answer and once again asked them to clarify either yes or no.
They never got back to me.
This new pricelist/brochure explains why.
...and if it's available as a software upgrade later in the vehicle's life at reasonable cost linked to a soft driver profile and a key I shall definitely be tempted by the purchase.
Cheese Fiend wrote: ↑Wed Oct 06, 2021 10:02 am Just received this wrt a Tour (ordered in July) no build / delivery dates received yet.
Whether I can believe it or not I have no idea
Re: VOLKSWAGEN ID3 TOUR order 31403973
Dear XXXXX
Thank you for contacting Volkswagen Customer Services.
I can confirm that both driver and passenger seats have the memory function included in your order.
Kind regards
Stephen Alexis
Customer Relations Advisor
Volkswagen Customer Services Centre
T 0800 083 3914
E customerservices@volkswagen.co.uk
Internet: www.volkswagen.co.uk
I think you'll find that your Tour will come without memory seats. If it is something within the MY22.5 changes unfortunately yours would not get them as it will fall under the cars ordered from 1st December 2021.
The seats are "Regardless of order date", so I can't believe they would fit MY22.5 seats and take out a memory function if it exists. My dealer told me to expect all the new features despite ordering before December, so we don't really know what we get until we see the first car.Newfie wrote: ↑Fri Jan 14, 2022 1:56 pmI think you'll find that your Tour will come without memory seats. If it is something within the MY22.5 changes unfortunately yours would not get them as it will fall under the cars ordered from 1st December 2021.
I got my Tour on the 23rd Dec and it does not have memory seats. I ordered mine 1/7/21
How can you be so sure? Ultimately, it's not listed in the updates for either the post week 51 or post Dec 1st order date, but it is seemingly now part of the Style Plus pack that both the Max and Tour get.