General 2.3 OTA rollout to start

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Daveion
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Post by Daveion »

I only have 2 bars at my house is it likely to be passing me by because my signal isnt stronger?
I haven't used the car for several days.
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Jasonufc
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Post by Jasonufc »

I have been waiting over the last week as well. Some Facebook ID.3 owners have said the update has started later on in the day, I.e after finishing work. I have a poor signal at my house and I park the car in the garage. I’m concerned of missing the update when I back the car out of garage, then get out of the car to shut the garage door. I’m hoping this doesn’t disrupt the connection to the servers.
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Andreas
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Post by Andreas »

Bit of a sh*tshow this one. I guess its a good thing Diess sees software as a key area, but boy do they have work to do on OTA updates.

- Parked the car in a different location with decent signal, Update 91 CA83 (not a typo) downloading 0/0MB.
- Left the car a few hours, get back in, message pops up that 91CA81 is ready to install.
- Accept it
- Note that the update will be installed the next time vehicle is in park.
- Drive off to park closer to home
- Almost immediately error 'Update error, install now not possible'
- Update has now disappeared from Update screen.

I mean, seriously. This isn't rocket science and there's no excuse.

All the best

Andreas
——————
ID.3 Tour, manganese grey, bi-colour style, heat pump, otherwise standard. July 2021, London.
Http://rommelsriposte.com (not car related)
Sdeel7491
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Post by Sdeel7491 »

I’ve got the 2.3 download 3 days ago ,but still waiting for the We Charge app as anyone had the same problem?
Deleted User 192

Post by Deleted User 192 »

Daveion wrote: Sun Oct 17, 2021 4:05 pm I only have 2 bars at my house is it likely to be passing me by because my signal isnt stronger?
I haven't used the car for several days.

No. Downloads only happen when the car is “started”.
Deleted User 192

Post by Deleted User 192 »

It’s recommended to start the installation from the “goodbye” screen rather than fiddling about in the menus.
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Andreas
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Post by Andreas »

But that’s just another mess. If that’s recommended, then why the pop up message when you start the car?

This hasn’t been thought through at all, and hopefully they will learn the lessons.

All the best

Andreas
——————
ID.3 Tour, manganese grey, bi-colour style, heat pump, otherwise standard. July 2021, London.
Http://rommelsriposte.com (not car related)
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Andreas
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Post by Andreas »

Sdeel7491 wrote: Sun Oct 17, 2021 5:47 pm I’ve got the 2.3 download 3 days ago ,but still waiting for the We Charge app as anyone had the same problem?
I had the WeCharge app without 2.3, so this was clearly extra.

All the best

Andreas
——————
ID.3 Tour, manganese grey, bi-colour style, heat pump, otherwise standard. July 2021, London.
Http://rommelsriposte.com (not car related)
Deleted User 192

Post by Deleted User 192 »

Andreas wrote: Sun Oct 17, 2021 7:07 pm But that’s just another mess. If that’s recommended, then why the pop up message when you start the car?

I don’t know, I was just trying to help.
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Andreas
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Post by Andreas »

scott28tt wrote: Sun Oct 17, 2021 7:44 pm
Andreas wrote: Sun Oct 17, 2021 7:07 pm But that’s just another mess. If that’s recommended, then why the pop up message when you start the car?

I don’t know, I was just trying to help.
My frustration wasn't aimed at you, sorry! :ugeek:

All the best

Andreas
——————
ID.3 Tour, manganese grey, bi-colour style, heat pump, otherwise standard. July 2021, London.
Http://rommelsriposte.com (not car related)
TheJimster
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Post by TheJimster »

Andreas wrote: Sun Oct 17, 2021 7:08 pm
Sdeel7491 wrote: Sun Oct 17, 2021 5:47 pm I’ve got the 2.3 download 3 days ago ,but still waiting for the We Charge app as anyone had the same problem?
I had the WeCharge app without 2.3, so this was clearly extra.

All the best

Andreas
I'd had wecharge installed before 2.3, but noticed as soon as 2.3 was installed that wecharge had disappeared. It did reinstall via another update, which for me came immediately after 2.3 had installed.
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Sherlock
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Post by Sherlock »

Andreas wrote: Sun Oct 17, 2021 7:08 pm
Sdeel7491 wrote: Sun Oct 17, 2021 5:47 pm I’ve got the 2.3 download 3 days ago ,but still waiting for the We Charge app as anyone had the same problem?
I had the WeCharge app without 2.3, so this was clearly extra.

All the best

Andreas
I had the WeCharge app before 2.3, but now I have 2.3 (installed a couple of days ago) the WeCharge app has disappeared.
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Andreas
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Post by Andreas »

scott28tt wrote: Sun Oct 17, 2021 7:44 pm
Andreas wrote: Sun Oct 17, 2021 7:07 pm But that’s just another mess. If that’s recommended, then why the pop up message when you start the car?

I don’t know, I was just trying to help.
You did. I followed your advice and it actually updated the first and is now in the second. I just hope it doesn't need a permanent connection to the internet for that as the connection has been iffy here during the day.

All the best

Andreas
——————
ID.3 Tour, manganese grey, bi-colour style, heat pump, otherwise standard. July 2021, London.
Http://rommelsriposte.com (not car related)
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Andreas
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Post by Andreas »

Seems it's all good now. The mini update ran itself afterwards, putting the new manual on. Thanks for the help!

All the best

Andreas
——————
ID.3 Tour, manganese grey, bi-colour style, heat pump, otherwise standard. July 2021, London.
Http://rommelsriposte.com (not car related)
Jasonufc
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Joined: Mon Aug 09, 2021 7:27 pm

Post by Jasonufc »

I am still waiting and I have followed all the advice from the Facebook owners forum. I.e wait 60 seconds and make sure you have a signal. I park my car in a garage and I have a few dogs so my morning routine is to get the car out of the garage. Lock it up and then harness the dogs before getting them in the car. Could this short period of time the car is online and then in sleep mode be the reason mine hasn’t come yet? I was wondering if keeping the car offline overnight until I am ready to leave the house for the day would help me get the update?
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Chivers
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Post by Chivers »

My car was showing 2 bars on its signal strength meter and 0.0kbps downloading the update. I found that if I repeatedly tapped the progress bar it very slowly got longer. That confirmed what others have said - that the car was downloading despite showing 0.0kbps.

Tow updates received and the previous faults reported by others disappeared after the update.

WOO-HOO!
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JOL
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Post by JOL »

I have been trying to get the 2.3 OTA software (second part to start ). I get to the point where it says to exit the car and lock it to start the update,. When i do this the infotainment screen closes and i get no status bar or visual indicator that update has started, so was unsure, I left fo about 4 hours and revisited but software update was not installed

Is there a visual signal on infotainment to indicate that update has started and is ongoing?
Scratch
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Post by Scratch »

JOL wrote: Tue Oct 19, 2021 10:35 pm I have been trying to get the 2.3 OTA software (second part to start ). I get to the point where it says to exit the car and lock it to start the update,. When i do this the infotainment screen closes and i get no status bar or visual indicator that update has started, so was unsure, I left fo about 4 hours and revisited but software update was not installed

Is there a visual signal on infotainment to indicate that update has started and is ongoing?
My update all installed OK, as far as I know. I didn't see any visual indication that the update was in progress and certainly no status progress bar.
Yossa
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Post by Yossa »

Scratch wrote: Wed Oct 20, 2021 5:11 am
JOL wrote: Tue Oct 19, 2021 10:35 pm I have been trying to get the 2.3 OTA software (second part to start ). I get to the point where it says to exit the car and lock it to start the update,. When i do this the infotainment screen closes and i get no status bar or visual indicator that update has started, so was unsure, I left fo about 4 hours and revisited but software update was not installed

Is there a visual signal on infotainment to indicate that update has started and is ongoing?
My update all installed OK, as far as I know. I didn't see any visual indication that the update was in progress and certainly no status progress bar.
I did have an install bar during update, both times
Derry
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Joined: Sat Feb 13, 2021 12:39 pm

Post by Derry »

Can anyone advise, I consented to the 2.3OTA a couple of weeks ago and have had no further communication either bu email or via infotainment system, yesterday while my wife was driving yellow warning lights came on advising that the front assist, Lane assist and dynamic road sign systems were not available. I note this happens while the upgrade is taking place can this be starting without our doing anything?, the car is only 41% charged!
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