1st Service..

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itsmeGAV
Posts: 48
Joined: Wed Sep 15, 2021 3:20 pm

Post by itsmeGAV »

Probably been asked a million times.. apologies!

So I'm coming up to a year of ownership (29th June) and had a mail this morning from Inchape Volkswagen advising it's service time..

"We are contacting you to let you know that according to our records, your vehicle, ******* may soon be due a Service, in line with the Manufacturer recommended servicing schedule."

Unless I've read it wrong but I thought it was 2 years unlimited mileage for the 1st service, has this changed?
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Utumno
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Post by Utumno »

itsmeGAV wrote: Wed May 18, 2022 8:40 pm Probably been asked a million times.. apologies!

So I'm coming up to a year of ownership (29th June) and had a mail this morning from Inchape Volkswagen advising it's service time..

"We are contacting you to let you know that according to our records, your vehicle, ******* may soon be due a Service, in line with the Manufacturer recommended servicing schedule."

Unless I've read it wrong but I thought it was 2 years unlimited mileage for the 1st service, has this changed?

You are correct, and the dealership is wrong.
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Leccy
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Post by Leccy »

Wife got a text from Marshalls VW Reading saying their records shows ours is due it’s 1st service 🤷🏻‍♂️
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gfoldys
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Joined: Sat Aug 07, 2021 11:28 am

Post by gfoldys »

had something similar after 12 months -ignored
MikeB
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Joined: Mon Jun 21, 2021 6:53 am

Post by MikeB »

I had a similar message and went through the VW booking system where they offered me free health check
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Newfie
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Post by Newfie »

After ownership of 3 months from new I had an email stating as my warranty had expired they were offering me a free health check.
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