Totally dead

All Volkswagen ID.3 related discussions
scott28tt
Posts: 317
Joined: Fri Oct 09, 2020 2:34 pm

Re: Totally dead

Post by scott28tt » Sat Nov 07, 2020 6:04 pm

With a battery test meter, there’s nothing built into the car

Hilly
Posts: 8
Joined: Sun Sep 27, 2020 6:10 am

Re: Totally dead

Post by Hilly » Wed Nov 18, 2020 4:43 am

Well
After being away a month
Needless to say flat as a pancake
Would not engage D or R
Lots of fault codes one after another
IMO this vehicle is not fit for purpose
So if you go away for a few days
Come back to the car
Call VW assist AA turn up charge the car
Off you go every time
Yeah right

Hilly
Posts: 8
Joined: Sun Sep 27, 2020 6:10 am

Re: Totally dead

Post by Hilly » Mon Nov 30, 2020 5:12 pm

Keys are kept in an RFID protection box
So unable to communicate with the car
So eliminates that theory

Stephen
Posts: 9
Joined: Sat Oct 24, 2020 9:47 am

Re: Totally dead

Post by Stephen » Mon Nov 30, 2020 8:49 pm

I’ve now had to call out roadside assistance twice to jump start my ID.3, since October. It is now back at the VW dealership for the third time, just to resolve the 12 volt battery drain problem.

In my case either a faraday pouch for the key fob, nor the 0570 software patch have resolved the problem.

The only mitigation I’ve found, is regularly starting the car (driving the car, or just turning the heating on). This re-charges the 12 volt battery. The ‘We connect ID’ app can gives some advanced warning (see link), allowing you to start the car and re-charge the 12 volt battery, before it’s totally dead.

https://1drv.ms/u/s!AjJQsT2-WhfEg_9XiB7q8oj1_qilmQ

NorwichComputersAndy
Posts: 38
Joined: Tue Nov 17, 2020 8:42 pm

Re: Totally dead

Post by NorwichComputersAndy » Mon Nov 30, 2020 9:18 pm

Stephen how long have you left it before the battery has died? I am pretty much in my ID everyday - not some Sunday’s) so probably won’t have the issue however it would be nice to know your experience

talaipwros
Posts: 16
Joined: Sat Nov 28, 2020 11:48 am

Re: Totally dead

Post by talaipwros » Mon Nov 30, 2020 9:27 pm

Stephen wrote:
Mon Nov 30, 2020 8:49 pm
I’ve now had to call out roadside assistance twice to jump start my ID.3, since October. It is now back at the VW dealership for the third time, just to resolve the 12 volt battery drain problem.

In my case either a faraday pouch for the key fob, nor the 0570 software patch have resolved the problem.

The only mitigation I’ve found, is regularly starting the car (driving the car, or just turning the heating on). This re-charges the 12 volt battery. The ‘We connect ID’ app can gives some advanced warning (see link), allowing you to start the car and re-charge the 12 volt battery, before it’s totally dead.

https://1drv.ms/u/s!AjJQsT2-WhfEg_9XiB7q8oj1_qilmQ
called roadside assistance a few hours ago, the - quite pleasant actually - guy left about 3 hours ago. I was expecting him say " let's jump start it" but he didn't, he said that the car needs diagnosis in a garage. Immediately after I had a number of different faults appearing, so car is going to the dealership tomorrow

I am obviously considering returning it as faulty and ask for a refund or replacement, but I will give them the benefit of the doubt

Stephen
Posts: 9
Joined: Sat Oct 24, 2020 9:47 am

Re: Totally dead

Post by Stephen » Tue Dec 01, 2020 7:54 pm

NorwichComputersAndy wrote:
Mon Nov 30, 2020 9:18 pm
Stephen how long have you left it before the battery has died? I am pretty much in my ID everyday - not some Sunday’s) so probably won’t have the issue however it would be nice to know your experience
Andy,

In my case the 12 volt battery doesn’t have sufficient charge to re-start the car, after five days of inactivity.

However, it may be less than this; as the ‘We connect ID’ app appears to give some advanced warning after one or two days of inactivity - with the message “not enough power in low voltage battery”. The 12 volt battery drain fault only becomes apparent when you are not driving the car every day (or every other day). This is a problem for me because I drive long distances but then leave the car parked for up to 10 days.

Stephen
Posts: 9
Joined: Sat Oct 24, 2020 9:47 am

Re: Totally dead

Post by Stephen » Tue Dec 08, 2020 9:14 pm

This morning I was contacted by VW, to tell me that they would be installing the latest 2.0 software update. And that this software update should resolve the 12 volt battery discharge problem. They will be also replacing the original 12 volt battery, which has now developed a fault (presumably it has been damaged by being totally drained – as it was tested by the garage when I originally had the initial problem). The software version I had was 0570, this was upgraded from 0564. I was told that the 2.0 software version isn't the major software released promised for Q1 2021.

I shall be picking up the car tomorrow, and will be keeping my fingers crossed that this does resolve the problem.

I'm getting fed up with calling out VW roadside assist, and visits to the VW dealership.

NoSmoke
Posts: 1
Joined: Thu Dec 17, 2020 10:24 pm

Re: Totally dead

Post by NoSmoke » Thu Dec 17, 2020 10:33 pm

Hello all from Canada, watching with envy as it looks like we will not be getting the ID3 anytime soon (ID4 only, coming sometime in '21).

Anyhow, regards the thread topic, apart from the immediate battery drainage issue, I wonder why the 12V battery cannot be topped off by the main. As well, why is a separate (12V) battery required in the first place?

Wishing you all luck in contributing to a green future!

scott28tt
Posts: 317
Joined: Fri Oct 09, 2020 2:34 pm

Re: Totally dead

Post by scott28tt » Thu Dec 17, 2020 11:31 pm

I understand that all EVs have a 12V battery for lighting, alarm, and other circuitry and devices also found in ICE cars.

The rechargeable battery packs are for the motor, but they will also send a charge to the 12V battery when active - the same principle as an ICE vehicle when you have the engine running.

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