2.1 update confirmed

Kaygee · Post by **Kaygee** » Thu Feb 25, 2021 2:46 pm

kaiz wrote: ↑Thu Feb 25, 2021 2:41 pm Mine 0783 in the beginning said it also, but now has been working.

Might work tomorrow.

Ians · Post by **Ians** » Thu Feb 25, 2021 3:50 pm

Just called my dealer and car booked in for 22nd March for 2.1 update.

sclrkuk · Post by **sclrkuk** » Thu Feb 25, 2021 3:52 pm

Are we sure this is the 2.1 update, because I can't see anything listed under 'What new functionality does the software update provide?" that I don't already have (my car is on 0783).

JonChalk · Post by **JonChalk** » Thu Feb 25, 2021 3:54 pm

https://www.volkswagen.co.uk/owners-and ... are-update

Cue lots of excited calls to dealers.....

G43FAN · Post by **G43FAN** » Thu Feb 25, 2021 4:03 pm

sclrkuk wrote: ↑Thu Feb 25, 2021 3:52 pm Are we sure this is the 2.1 update, because I can't see anything listed under 'What new functionality does the software update provide?" that I don't already have (my car is on 0783).

Do you have over the Air updates already? I didn't think any previous version had this.

"We will also install software to enable ’over the air updates’ as part of this software package. This means that the car will not need to go to a retailer for minor software updates in the future. Furthermore WeShop purchased options will also be delivered directly to your car."

Deleted User 192 · Post by **Deleted User 192** » Thu Feb 25, 2021 4:20 pm

sclrkuk wrote: ↑Thu Feb 25, 2021 3:52 pm Are we sure this is the 2.1 update, because I can't see anything listed under 'What new functionality does the software update provide?" that I don't already have (my car is on 0783).

Yes, OTA availability after this update confirms that it is 2.1.

Plus, they're talking about timed charging so I assume it will work in 2.1 (it doesn't in 2.0)

sclrkuk · Post by **sclrkuk** » Thu Feb 25, 2021 4:20 pm

G43FAN wrote: ↑Thu Feb 25, 2021 4:03 pm Do you have over the Air updates already? I didn't think any previous version had this.

I can't see the bit about OTA updates on the page I'm looking at

Timed charging and timed heating both work fine in my car.

pbaptista · Post by **pbaptista** » Thu Feb 25, 2021 4:21 pm

My car has 0783 and I think it already has the features announced for version 2.1. Where can I see if have version 2.0 or 2.1?

Deleted User 192 · Post by **Deleted User 192** » Thu Feb 25, 2021 4:22 pm

sclrkuk wrote: ↑Thu Feb 25, 2021 4:20 pm I can't see the bit about OTA updates on the page I'm looking at

Timed charging and timed heating both work fine in my car.

Expand the "What additional functionality does the Software update provide?" section:

Timed charging isn't working for many on 2.0.

Deleted User 192 · Post by **Deleted User 192** » Thu Feb 25, 2021 4:24 pm

pbaptista wrote: ↑Thu Feb 25, 2021 4:21 pm My car has 0783 and I think it already has the features announced for version 2.1. Where can I see if have version 2.0 or 2.1?

0783 is 2.0, this is for the 2.1 update which enables OTA.

Daveion · Post by **Daveion** » Fri Feb 26, 2021 9:34 am

I followed the link but unless I missed it It doesn't actually say what the level is. It states what you get.
My car is re booked for March 9-10 for a SW investigation. The dealer has consistantly said I can only bring the car in for reported SW faults. They are not permitted to log UPGRADE although I guess that is inevitably the fix.
Should I push for 2.1?
As it's my third visit should I insist in future that I have over the air upgrades?
I'm currently on 0564 as purchased in December and although I have a number of glitches I learn to live with them.
As my booking is the 10th of March I would hope I get the latest version.
Dave

Deleted User 192 · Post by **Deleted User 192** » Fri Feb 26, 2021 11:51 am

Daveion wrote: ↑Fri Feb 26, 2021 9:34 am I followed the link but unless I missed it It doesn't actually say what the level is. It states what you get.
My car is re booked for March 9-10 for a SW investigation. The dealer has consistantly said I can only bring the car in for reported SW faults. They are not permitted to log UPGRADE although I guess that is inevitably the fix.
Should I push for 2.1?
As it's my third visit should I insist in future that I have over the air upgrades?
I'm currently on 0564 as purchased in December and although I have a number of glitches I learn to live with them.
As my booking is the 10th of March I would hope I get the latest version.
Dave

It's 2.1, it says so on the page:

Up til this point, your dealer has had to log any work they do on your car as a warranty claim - that's how they get paid by VW - so yes reporting faults/quirks/issues has been the approach to take.

2.1 is different in that it is recommended for every vehicle (also mentioned on the page) - VW will still be paying dealers somehow though.

I don't think you can "insist" on OTA in future - who knows if will be technically possible for all future updates to be delivered OTA or whether some will still require a workshop visit.

simonrg · Post by **simonrg** » Fri Feb 26, 2021 12:34 pm

I spoke to my dealer today (Lookers of Northallerton) who said that they have been told this morning they will have access to 2.1 on 12th March (a further week's delay?) and so have booked my car in for 15th.
I also phoned 00800 43347328 as car was asking me to do to resolve error condition (manual in wrong language and unable to change) - pressed 2 problem with vehicle which initially got me through to UK VW Customer Care - when I described the error I was transferred supposed to be to people to help - but actually back to main menu, so I tried 1 for digital and 2 for ID, got through to somebody who appeared to actually know about the ID.3 useful conversation but no immediate resolution to my particular problem.

Daveion · Post by **Daveion** » Fri Feb 26, 2021 2:30 pm

Thanks Scott
Beadles have since advised I will get 2.1 so hopefully it goes OK this time.
Dave

Kirkbysteve · Post by **Kirkbysteve** » Sat Feb 27, 2021 5:31 pm

Booked my 1st Edition in with my local dealer today for Monday 8th March.

Deleted User 192 · Post by **Deleted User 192** » Sun Feb 28, 2021 5:14 am

Kirkbysteve wrote: ↑Sat Feb 27, 2021 5:31 pm Booked my 1st Edition in with my local dealer today for Monday 8th March.

I’ve read in a coupe of places it won’t be available to dealers til the 10th, hopefully you’ll be ok... mine is booked for the 15th.

rodbanner · Post by **rodbanner** » Tue Mar 02, 2021 7:57 pm

Why is the company so guarded about the versioning of these releases? Or resistant to publishing any documentation of them?

Will VW ever enable these updates to be possible OTA or without constrained dealer intervention? 2-3 days for a firmware update seem ludicrous.

Does anyone know of a compensation claim or class action suit yet?

rodbanner · Post by **rodbanner** » Tue Mar 02, 2021 8:01 pm

Has anyone tried disconnecting the 12 volt battery supply to see if it resets any of these warnings and quirky errors?

Deleted User 192 · Post by **Deleted User 192** » Tue Mar 02, 2021 8:01 pm

rodbanner wrote: ↑Tue Mar 02, 2021 7:57 pm Why is the company so guarded about the versioning of these releases? Or documentation? Will they ever enable these updates to be possible without dealer intervention? 2-3 days for a firmware update seem ludicrous. Does anyone know of a compensation claim or class action suit yet?

Can you elaborate on what you mean about versioning and documentation?

This 2.1 release enables “over the air” (OTA) updates for the future.

Compensation or class action on what basis?

Deleted User 192 · Post by **Deleted User 192** » Tue Mar 02, 2021 8:02 pm

rodbanner wrote: ↑Tue Mar 02, 2021 8:01 pm Has anyone tried disconnecting the 12 volt battery supply to see if it resets any of these warnings and quirky errors?

Which warnings/errors?

2.1 update confirmed

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