CHARGE FOR LOAN CAR

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Kaygee
Posts: 43
Joined: Thu Jan 14, 2021 11:35 am

CHARGE FOR LOAN CAR

Post by Kaygee » Tue Jun 01, 2021 3:20 pm

My car is at the dealers again tomorrow for the 5th time and they are now telling me I have to pay £20 for a loan car. Surely this can't be right. Has anyone else been charged?

Lester
Posts: 6
Joined: Mon May 17, 2021 10:16 am

Re: CHARGE FOR LOAN CAR

Post by Lester » Tue Jun 01, 2021 3:58 pm

yup. My local VW dealer charges £20.

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Anduain
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Location: Barcelona
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Re: CHARGE FOR LOAN CAR

Post by Anduain » Tue Jun 01, 2021 4:13 pm

Mine didn't charge (but different country)
Yorkshireman, living in Barcelona.
ID.3 Pro Max - Software 0792, Metallic Makena-turquoise

Kaygee
Posts: 43
Joined: Thu Jan 14, 2021 11:35 am

Re: CHARGE FOR LOAN CAR

Post by Kaygee » Tue Jun 01, 2021 4:31 pm

Lester wrote:
Tue Jun 01, 2021 3:58 pm
yup. My local VW dealer charges £20.
I've told the dealer in no uncertain terms I won't be paying.
If there vehicle was fit for purpose in the first place owners wouldn't have to keep taking them back to have faults repaired.
The dealers have just contacted me and quote " its £20 a day".
Can't wait to sell the bloody car.

digital
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Joined: Sun Dec 13, 2020 12:07 am

Re: CHARGE FOR LOAN CAR

Post by digital » Tue Jun 01, 2021 5:08 pm

We had a loan car for seven weeks. Total cost... £0
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ID3 Family, Scale Silver, East Derry alloys.

Go to https://share.octopus.energy/amber-foal-811 to split £100 cashback with me from Octopus Energy.

monkeyhanger
Posts: 93
Joined: Sat Mar 20, 2021 1:33 pm

Re: CHARGE FOR LOAN CAR

Post by monkeyhanger » Tue Jun 01, 2021 6:32 pm

It's definitely not courteous being charged for a courtesy car. I'd never known it happen until I booked a Golf into my local Lookers branch 3 years ago and I was asked to pay £12 admin fee plus £8 excess waiver.per day. I cancelled my warranty work immediately and went to the rival VW dealership 12 miles from me. You'll get an UP or a very low output Polo, but you will get a free courtesy car. Never been back to Lookers.

This practice is becoming more commonplace.

Kaygee
Posts: 43
Joined: Thu Jan 14, 2021 11:35 am

Re: CHARGE FOR LOAN CAR

Post by Kaygee » Wed Jun 02, 2021 12:50 pm

monkeyhanger wrote:
Tue Jun 01, 2021 6:32 pm
It's definitely not courteous being charged for a courtesy car. I'd never known it happen until I booked a Golf into my local Lookers branch 3 years ago and I was asked to pay £12 admin fee plus £8 excess waiver.per day. I cancelled my warranty work immediately and went to the rival VW dealership 12 miles from me. You'll get an UP or a very low output Polo, but you will get a free courtesy car. Never been back to Lookers.

This practice is becoming more commonplace.
I would love to be able to choose an alternative dealer but the next nearest to me is 40+ mls away.

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