How long does it take to get a VW order number?

All Volkswagen ID.3 related discussions
ksoni94
Posts: 148
Joined: Tue Aug 03, 2021 10:26 am

Post by ksoni94 »

Utumno wrote: Tue Aug 03, 2021 7:57 pm
17 weeks puts you at the end of November earliest I think so I’d think a best case is that you to get given a build week around the end of October, about 4 weeks before actual delivery.

Our Tour was ordered mid July, but I’m not expecting it to arrive until December, and if Newfie’s dealer is right it’ll be 2022 for us. It’d be lovely to have it early, but I’m not holding my breath, and I wouldn’t recommend you do either!
Thank you! Thats fair enough, im probably not helping my patience at the moment to be honest I am quite excited for the car 😂 I should probably leave the tracking alone for a month or two before I check it again for my own sanity!
I.D 3 Family Pro - Order placed 26.07.21 - Picked up 20.02.22

BeesKnees
Posts: 70
Joined: Mon Jun 28, 2021 7:04 pm

Post by BeesKnees »

My order has just been updated to October 2021. Previously it was February 22
Life Pro with tow hook Stonewashed Blue
Ordered July , provisional build week 40/41, now 43. Confirmed 45
Order No 3136****
ksoni94
Posts: 148
Joined: Tue Aug 03, 2021 10:26 am

Post by ksoni94 »

BeesKnees wrote: Thu Aug 05, 2021 10:07 am My order has just been updated to October 2021. Previously it was February 22
Ooo interesting. Where did you find out its been updated? I've not got a delivery estimate or anything on the tracker I dont think.
I.D 3 Family Pro - Order placed 26.07.21 - Picked up 20.02.22
BeesKnees
Posts: 70
Joined: Mon Jun 28, 2021 7:04 pm

Post by BeesKnees »

I got an email from the dealership giving me the updated details
Life Pro with tow hook Stonewashed Blue
Ordered July , provisional build week 40/41, now 43. Confirmed 45
Order No 3136****
ksoni94
Posts: 148
Joined: Tue Aug 03, 2021 10:26 am

Post by ksoni94 »

BeesKnees wrote: Thu Aug 05, 2021 2:57 pm I got an email from the dealership giving me the updated details
ah nice! Hopefully that means you get a confirmed build week soon if you don't already
I.D 3 Family Pro - Order placed 26.07.21 - Picked up 20.02.22
BeesKnees
Posts: 70
Joined: Mon Jun 28, 2021 7:04 pm

Post by BeesKnees »

ksoni94 wrote: Thu Aug 05, 2021 4:19 pm ah nice! Hopefully that means you get a confirmed build week soon if you don't already
I've been told it's Week 40 so first week October.
Life Pro with tow hook Stonewashed Blue
Ordered July , provisional build week 40/41, now 43. Confirmed 45
Order No 3136****
Blackeunos
Posts: 141
Joined: Tue Jul 13, 2021 7:36 pm

Post by Blackeunos »

Looking good for a start of September delivery!

Anyone else get a text notification through for 5c this morning?
2016-2021 - Nissan Leaf Tekna 24
Sept 21-Jul 22- VW ID.3 Life Pro Moonstone
July 22 on - Cupra Born V1, Vapor grey, Tech Pack L, 19" Typhoon alloys
Newfie
Posts: 540
Joined: Thu Jul 01, 2021 7:09 pm
Location: East Yorkshire

Post by Newfie »

The last ship to leave Emden was the City of St Petersburg due to dock in Grimsby at 18.00 later today.
ID.3 Tour 77kWh Pro S 204PS Manganese Grey S/W 3.2
On order Skoda Enyaq 85X Sportline Plus
epicwinningmaz
Posts: 122
Joined: Tue Aug 10, 2021 11:53 am

Post by epicwinningmaz »

Just ordered and been given an estimated delivery of 20 weeks (as is everybody). Are things improving? Any chances I'll get it before the end of the year?
ID.3 Max Pro Performance Makena Turquoise

Week 34 - Stage 1 Order Complete
Week 35 - Stage 2 With the Factory
Week 38 - Stage 3 Build Week Scheduled for Wk22/2022
??? - Stage 4 Build Week Confirmed
??? - Stage 5 In Transit
Blackeunos
Posts: 141
Joined: Tue Jul 13, 2021 7:36 pm

Post by Blackeunos »

For reference...

Got my order number from my dealer Monday 2nd August (car ordered in July) and was showing stage 5 in the order tracker.

Text received Saturday 7th August to say car was at stage 5c (In transit: near the UK).

Text received Wednesday 11th August, car at stage 6 (Arrived in UK).

😁
2016-2021 - Nissan Leaf Tekna 24
Sept 21-Jul 22- VW ID.3 Life Pro Moonstone
July 22 on - Cupra Born V1, Vapor grey, Tech Pack L, 19" Typhoon alloys
ksoni94
Posts: 148
Joined: Tue Aug 03, 2021 10:26 am

Post by ksoni94 »

Blackeunos wrote: Wed Aug 11, 2021 6:57 am For reference...

Got my order number from my dealer Monday 2nd August (car ordered in July) and was showing stage 5 in the order tracker.

Text received Saturday 7th August to say car was at stage 5c (In transit: near the UK).

Text received Wednesday 11th August, car at stage 6 (Arrived in UK).

😁
Thats interesting. Were you told you'd be getting a car they already had on order, or was it a completely fresh order do you know?
I.D 3 Family Pro - Order placed 26.07.21 - Picked up 20.02.22
Blackeunos
Posts: 141
Joined: Tue Jul 13, 2021 7:36 pm

Post by Blackeunos »

ksoni94 wrote: Wed Aug 11, 2021 7:44 am Thats interesting. Were you told you'd be getting a car they already had on order, or was it a completely fresh order do you know?
It was a car they already had on order, a Life Pro in Moonstone with a granny charger.

Exactly what I wanted, so was good news, as I really couldn't be waiting for mo this on end!

Hopefully should get it for the start of September.
2016-2021 - Nissan Leaf Tekna 24
Sept 21-Jul 22- VW ID.3 Life Pro Moonstone
July 22 on - Cupra Born V1, Vapor grey, Tech Pack L, 19" Typhoon alloys
fridgeman
Posts: 1
Joined: Wed Aug 11, 2021 6:05 pm

Post by fridgeman »

Looks like they have removed UK access from order tracking, now says to contact your retailer :(
epicwinningmaz
Posts: 122
Joined: Tue Aug 10, 2021 11:53 am

Post by epicwinningmaz »

fridgeman wrote: Wed Aug 11, 2021 6:08 pm Looks like they have removed UK access from order tracking, now says to contact your retailer :(
Is it still offline?
ID.3 Max Pro Performance Makena Turquoise

Week 34 - Stage 1 Order Complete
Week 35 - Stage 2 With the Factory
Week 38 - Stage 3 Build Week Scheduled for Wk22/2022
??? - Stage 4 Build Week Confirmed
??? - Stage 5 In Transit
Up the jumper
Posts: 110
Joined: Sat Jul 31, 2021 11:12 am

Post by Up the jumper »

This was response I got from VW via twitter:

Hi Paul, thank you for your feedback and we're sorry for any frustration caused. This has been removed as part of a website redesign. If you do require an order update, we will still be very happy to check this over DM and your Sales Team will also hold updated information.

Rank poor customer service in my opinion. Removing a self service function with one that requires an intermediary is a backward step.

There are quite a few folk asking the same question.
Id3 Family Pro 58kwh, moonstone ordered 23/7/21 Picked up 4/3/22
Gloucestershire.
ksoni94
Posts: 148
Joined: Tue Aug 03, 2021 10:26 am

Post by ksoni94 »

Just got an update from the dealer a month after ordering. No confirmed build week yet but provisional build week is week 42 (18 Oct). He said the provisional build week has actually been moved forward as it was previously week 45 so hoping this is a good sign 🤞🏽. If they commit to this then hopefully the build week is confirmed in the next 3 or so weeks.
I.D 3 Family Pro - Order placed 26.07.21 - Picked up 20.02.22
epicwinningmaz
Posts: 122
Joined: Tue Aug 10, 2021 11:53 am

Post by epicwinningmaz »

Has anyone been able to get much success in tracking their order using their VW number? Just tried live chat with no luck (“order not found”). It starts with 319xxxxx
ID.3 Max Pro Performance Makena Turquoise

Week 34 - Stage 1 Order Complete
Week 35 - Stage 2 With the Factory
Week 38 - Stage 3 Build Week Scheduled for Wk22/2022
??? - Stage 4 Build Week Confirmed
??? - Stage 5 In Transit
ksoni94
Posts: 148
Joined: Tue Aug 03, 2021 10:26 am

Post by ksoni94 »

metcast wrote: Thu Sep 02, 2021 10:26 am Has anyone been able to get much success in tracking their order using their VW number? Just tried live chat with no luck (“order not found”). It starts with 319xxxxx
VW has taken down their order tracking feature in the UK as far as im aware. They've not comitted to a timeline for when it's back but have said it's down due to a website redesign and should be back up when thats done.
I.D 3 Family Pro - Order placed 26.07.21 - Picked up 20.02.22
Newfie
Posts: 540
Joined: Thu Jul 01, 2021 7:09 pm
Location: East Yorkshire

Post by Newfie »

metcast wrote: Thu Sep 02, 2021 10:26 am Has anyone been able to get much success in tracking their order using their VW number? Just tried live chat with no luck (“order not found”). It starts with 319xxxxx
When did you order yours?
ID.3 Tour 77kWh Pro S 204PS Manganese Grey S/W 3.2
On order Skoda Enyaq 85X Sportline Plus
epicwinningmaz
Posts: 122
Joined: Tue Aug 10, 2021 11:53 am

Post by epicwinningmaz »

Newfie wrote: Thu Sep 02, 2021 1:52 pm
metcast wrote: Thu Sep 02, 2021 10:26 am Has anyone been able to get much success in tracking their order using their VW number? Just tried live chat with no luck (“order not found”). It starts with 319xxxxx
When did you order yours?
Early August through salary sacrifice but only confirmed by the dealership last week. The number is actually 314xxxxx.
ID.3 Max Pro Performance Makena Turquoise

Week 34 - Stage 1 Order Complete
Week 35 - Stage 2 With the Factory
Week 38 - Stage 3 Build Week Scheduled for Wk22/2022
??? - Stage 4 Build Week Confirmed
??? - Stage 5 In Transit
Post Reply