If you go into Settings / System Information you should see 0792 as the software code for 2.1, 0783 is 2.0.
As shown in this thread - viewtopic.php?f=11&t=585
If you go into Settings / System Information you should see 0792 as the software code for 2.1, 0783 is 2.0.
Hi HeidiFlowerpot. That was the first thing I did when seeing the above post, but as I mentioned there is zilch.HeidiFlowerpt Driver wrote: ↑Sat Apr 03, 2021 1:52 pmWhat is now in your car's document wallet? In the glovebox, perhaps? Mine now has the README document, the same format as the old manual but much slimmer. I was also given a garish red and blue streaked face mask, a freebie from VW. It matches the similarly coloured socks that came with my 1st edition car.
BevTowcester wrote: ↑Sat Apr 03, 2021 7:59 pm The dealer says that 2.1 has been installed, but had no documentary proof - just salesman ‘word’
How can I verify this, other than the bug fixes is there any single obvious 2.1 software feature I can establish is present.
Where do I look for an installed software code?
Many thanks
2.0 and 2.1 have that for RHD cars, putting the home button closer to the driver.
As you say not much you can do, the only thing you could do if you haven't already is try to get more details from the garage to give you faith they will get there in the end and if they are waiting for VW to tell them what to do you could chase VW yourself.Harry wrote: ↑Mon Apr 05, 2021 10:51 am Our ID 3 Family collected at the end of January has failed the 2.1 update and has been with the garage for almost four weeks now. The car was working perfectly well with software version 2.0 when it was recalled for the update.
The garage has tried everything available to them without success and from reading about other people’s experiences especially with VW we are feeling a bit hopeless.
The garage keep trying to reassure us that they will get there in the end, but when will that be? We have forgotten what our car looks like!
There is a software hotfix available to try to reinstall the 2.1 software. It gets around the need to replace the gateway ICAS1 unit. These units are in very short supply and that's causing the delays.Harry wrote: ↑Mon Apr 05, 2021 10:51 am Our ID 3 Family collected at the end of January has failed the 2.1 update and has been with the garage for almost four weeks now. The car was working perfectly well with software version 2.0 when it was recalled for the update.
The garage has tried everything available to them without success and from reading about other people’s experiences especially with VW we are feeling a bit hopeless.
The garage keep trying to reassure us that they will get there in the end, but when will that be? We have forgotten what our car looks like!
Thinking out loud really, is a bricked ICAS1 unit just a software messed up ICAS1 or a hardware faulty ICAS1? Also, is the hotfix working or not dependent on hardware issues with the ICAS1 or an issue with the previous ICAS1 software configuration? Is the hotfix overcoming software differences or hardware differences?Gosub wrote: ↑Mon Apr 05, 2021 6:41 pmThere is a software hotfix available to try to reinstall the 2.1 software. It gets around the need to replace the gateway ICAS1 unit. These units are in very short supply and that's causing the delays.Harry wrote: ↑Mon Apr 05, 2021 10:51 am Our ID 3 Family collected at the end of January has failed the 2.1 update and has been with the garage for almost four weeks now. The car was working perfectly well with software version 2.0 when it was recalled for the update.
The garage has tried everything available to them without success and from reading about other people’s experiences especially with VW we are feeling a bit hopeless.
The garage keep trying to reassure us that they will get there in the end, but when will that be? We have forgotten what our car looks like!
The hotfix doesn't work on all cars, but it seems to work on most. Ask your dealer if they're aware of this fix.
The way it was explained to me is that the ICAS1 module gets stuck in programming mode and refuses to respond beyond that. That is, it's softbricked. The code that VW Wolfsburg send to the workshop is tailored to the VIN and opens the module up to allow another attempt to be made at the update. The tech said that it's a yes or no solution: if it works, all is well. If it fails then a new ICAS1 is definitely needed.simonrg wrote: ↑Tue Apr 06, 2021 10:00 amThinking out loud really, is a bricked ICAS1 unit just a software messed up ICAS1 or a hardware faulty ICAS1? Also, is the hotfix working or not dependent on hardware issues with the ICAS1 or an issue with the previous ICAS1 software configuration? Is the hotfix overcoming software differences or hardware differences?Gosub wrote: ↑Mon Apr 05, 2021 6:41 pmThere is a software hotfix available to try to reinstall the 2.1 software. It gets around the need to replace the gateway ICAS1 unit. These units are in very short supply and that's causing the delays.Harry wrote: ↑Mon Apr 05, 2021 10:51 am Our ID 3 Family collected at the end of January has failed the 2.1 update and has been with the garage for almost four weeks now. The car was working perfectly well with software version 2.0 when it was recalled for the update.
The garage has tried everything available to them without success and from reading about other people’s experiences especially with VW we are feeling a bit hopeless.
The garage keep trying to reassure us that they will get there in the end, but when will that be? We have forgotten what our car looks like!
The hotfix doesn't work on all cars, but it seems to work on most. Ask your dealer if they're aware of this fix.
ICAS1 (in-car application server 1) from Continental appears to be the key component of all the computer systems within the ID.3:
https://electriccarsreport.com/2019/11/ ... -vehicles/
Described as a high performance computer, so I guess effectively a cluster, providing AI plus connectivity to Internet. It was publicised as proven technology based on systems used in many other vehicles. It also appears to be "configured" for a specific vehicle, not sure if this is just software or jumpers and modules.
VW is just integrating the ID.3 together from hardware / IT components, I guess they have decades of experience with the hardware side, less with the IT.
Thanks that makes more sense.Gosub wrote: ↑Tue Apr 06, 2021 12:41 pm The way it was explained to me is that the ICAS1 module gets stuck in programming mode and refuses to respond beyond that. That is, it's softbricked. The code that VW Wolfsburg send to the workshop is tailored to the VIN and opens the module up to allow another attempt to be made at the update. The tech said that it's a yes or no solution: if it works, all is well. If it fails then a new ICAS1 is definitely needed.
I'm waiting to see if it's a yes or no on my car.
Look under settings in the infotainment screen - if you scroll down you can find the software - 2.1 is shown as 0792 I thinkBevTowcester wrote: ↑Sat Apr 03, 2021 7:59 pm
The dealer says that 2.1 has been installed, but had no documentary proof - just salesman ‘word’
How can I verify this, other than the bug fixes is there any single obvious 2.1 software feature I can establish is present.
Where do I look for an installed software code?
Many thanks
Reject it. We did that and had a free-of-charge replacement within seven weeks with a loan car during that period.R ID3 EV wrote: ↑Thu Jul 01, 2021 7:18 pm My ID3 has been in for over 2 months now (I only bought it in January) to get the 2.1 upgrade, but the service team just can't get the upgrade to stick. The workshop guys are great and so are the dealership, but I am pretty fed up. VW UK have been utterly useless and there is certainly no transparency. All very well being sympathetic and I have been for the whole time, but patience is running out. I know it is a complex bit of kit, but £36000 for a car that is broken and the manufacturer can't fix?? Noone is willing to give me a new car or a refund so I am stuck with a faulty product. Get you act together VW!