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Not the best start…

Posted: Mon Oct 18, 2021 3:22 pm
by Evilsuperhero
We were supposed to collect our new ID3 on Friday but we got a call to say there was a problem with one of the door seals that made the car very noisy so collection was delayed until today.

Today the part still hasn’t arrived so we MIGHT be able to collect tomorrow.

Are ID3 parts always so hard to get hold of?

Re: Not the best start…

Posted: Mon Oct 18, 2021 3:25 pm
by Deleted User 192
When they have to come from Germany...

Re: Not the best start…

Posted: Mon Oct 18, 2021 7:40 pm
by Evilsuperhero
So is tomorrow a bit over ambitious? After that I can’t collect it until Friday and I really want it now!

Re: Not the best start…

Posted: Tue Oct 19, 2021 5:01 am
by craig
i was waiting for seatbelt parts on mine for 5 weeks total nightmare

Re: Not the best start…

Posted: Tue Oct 19, 2021 8:51 am
by Warminster id
You should be in a strong position to get some freebies now.
Ask for everything and see what you get 🙂

Re: Not the best start…

Posted: Tue Oct 19, 2021 9:05 am
by Deleted User 192
Warminster id wrote: Tue Oct 19, 2021 8:51 am You should be in a strong position to get some freebies now.
Ask for everything and see what you get 🙂

Why?

At least they identified the problem in advance - better than handing the car over regardless and leaving it to the owner to spot, complain, then have to be resolved later?

Re: Not the best start…

Posted: Tue Oct 19, 2021 4:04 pm
by Splitty
MIne needed a new glass sunroof and that only took a week, I understand most of that was waiting for VW to sort out the warranty process. So it seems parts are available.

Re: Not the best start…

Posted: Tue Oct 19, 2021 8:52 pm
by Evilsuperhero
We collected this afternoon so delayed by 5 days but at least we have it.

Dealer gave some interesting insights today - up to a year lead time on cars and 80% of sales are ID3/4. We could sell our car tomorrow for several thousand more than we paid today as demand is so strong!

Re: Not the best start…

Posted: Wed Oct 20, 2021 6:44 am
by colonelpurple
Evilsuperhero wrote: Tue Oct 19, 2021 8:52 pm We collected this afternoon so delayed by 5 days but at least we have it.

Dealer gave some interesting insights today - up to a year lead time on cars and 80% of sales are ID3/4. We could sell our car tomorrow for several thousand more than we paid today as demand is so strong!
Congrats

To be honest it’s great the dealer paid the attention to get this done before you took the car. Would have been a pain to take it in later

Enjoy the best EV :D

Re: Not the best start…

Posted: Wed Oct 20, 2021 2:18 pm
by Warminster id
Enjoy your new car, looking forward to hearing from you and your views.
As said before it’s the best compromise of all the features you need making a really nice car to drive.

Re: Not the best start…

Posted: Wed Oct 20, 2021 4:27 pm
by Splitty
Evilsuperhero wrote: Tue Oct 19, 2021 8:52 pm We collected this afternoon so delayed by 5 days but at least we have it.

Dealer gave some interesting insights today - up to a year lead time on cars and 80% of sales are ID3/4. We could sell our car tomorrow for several thousand more than we paid today as demand is so strong!
Enjoy you car, ours has rapidly become our favorite car ever.