Keyless Entry Stopped Working
I received my ID.3 in November. From the beginning keyless entry (unlocking and locking) worked perfectly. However in the last few days it has stopped unlocking. I can only unlock the car by pressing the button on the key. I have tried driver and passenger side door handles but neither work, even dangling the key right in front! Locking works just fine.
Any ideas on how to resolve please? Otherwise I guess I’ll be dropping in to the showroom this weekend.
Any ideas on how to resolve please? Otherwise I guess I’ll be dropping in to the showroom this weekend.
-
- Posts: 1273
- Joined: Sat Mar 20, 2021 1:33 pm
Ours has ways been flaky. Almost always unlocks, not very good at locking after exiting the car.
Not a bother for me to press the key, more of a problem for the missus having to find the key in her handbag.
Not a bother for me to press the key, more of a problem for the missus having to find the key in her handbag.
Cupra Born V2 e-boost 230ps Aurora Blue, replaced ID3 PP Family
Audi S3 - because I hate rapid charging for long distance driving.
Octopus referral: https://share.octopus.energy/lush-fawn-565
Audi S3 - because I hate rapid charging for long distance driving.
Octopus referral: https://share.octopus.energy/lush-fawn-565
-
- Posts: 126
- Joined: Sat Aug 28, 2021 1:22 pm
Weird, today our car has now caught the 'keyless entry no longer works' virus as well: checked with both keys. Wonder if it's anything to do with any OTA updates going on (and yes, handles are clean)
id3 Max 2021
-
- Posts: 126
- Joined: Sat Aug 28, 2021 1:22 pm
And, strangely, may have found the cause: keyless entry had switched itself off, so had to re-enable it in the car settings menu. Even then, it seems to have taken at least one on-off cycle to 'take' so let's hope it remains fixed. Really don't want to have to get the car repaired, would like to have minimal contact with my dealership since they are desperately unpleasant and incompetent (and that's on a good day).
Not the first time that 'nonsense' has happened: one day the DCC mode decided to wake up in 'normal' and not 'individual' and the individual settings were mostly default (I think). Easy to tell this had happened because the backlight colour changed.
Not the first time that 'nonsense' has happened: one day the DCC mode decided to wake up in 'normal' and not 'individual' and the individual settings were mostly default (I think). Easy to tell this had happened because the backlight colour changed.
id3 Max 2021
Ours has been working perfectly until the last week or so. Locking always works, but unlocking is random. Changed keyfob battery and no difference. I guess it must be a temperature issue? There must be a proximity sensor in the door handle to make sure that the key is close enough to the door for it to be the owner and not someone chancing it if you are nearby. Out of 5 attempts today, locking and then walking away before opening again seemed to work. Key works every time though.
We had the same problem. After giving the entire car a good wash and not just cleaning the door handle the problem went away. Not sure if this was just random luck. Maybe there are several "mucked up" sensors involved.Splitty wrote: ↑Thu Jan 20, 2022 12:21 pm Ours has been working perfectly until the last week or so. Locking always works, but unlocking is random. Changed keyfob battery and no difference. I guess it must be a temperature issue? There must be a proximity sensor in the door handle to make sure that the key is close enough to the door for it to be the owner and not someone chancing it if you are nearby. Out of 5 attempts today, locking and then walking away before opening again seemed to work. Key works every time though.
I really like this feature... when it works.mish wrote: ↑Thu Jan 20, 2022 2:22 pmWe had the same problem. After giving the entire car a good wash and not just cleaning the door handle the problem went away. Not sure if this was just random luck. Maybe there are several "mucked up" sensors involved.Splitty wrote: ↑Thu Jan 20, 2022 12:21 pm Ours has been working perfectly until the last week or so. Locking always works, but unlocking is random. Changed keyfob battery and no difference. I guess it must be a temperature issue? There must be a proximity sensor in the door handle to make sure that the key is close enough to the door for it to be the owner and not someone chancing it if you are nearby. Out of 5 attempts today, locking and then walking away before opening again seemed to work. Key works every time though.
Fortunately it does seem to have work for me most of the time but doesn't work often enough to be irritating.
I have tried to work out if it relates to rain/handle being wet, temperature i.e. cold, dirty handles, dirty hands/fingers etc. but so far for me it seems to be pretty random.
This is also happening to us! It worked perfectly until the last week or so, then stopped working entirely. I cycled keyless entry off, then back on and now the driver's side works, but not the passenger side! Planning to clean the car tomorrow: I will see if that makes it less grumpy!
I've had this annoyance for sometime but I've learnt how to beat it. I hope it works for you. Gently slide your finger along the sensor groove on the front handles, works a treat for me. I don't now why it works but perhaps one of you my has a theory.
Rob
Business Pro, 62KWh, 150KW, 2.1. White metallic. Wiltshire.
Business Pro, 62KWh, 150KW, 2.1. White metallic. Wiltshire.
Car now all clean and the problem has gone. for the moment at least!DelM wrote: ↑Sat Jan 22, 2022 3:03 pm This is also happening to us! It worked perfectly until the last week or so, then stopped working entirely. I cycled keyless entry off, then back on and now the driver's side works, but not the passenger side! Planning to clean the car tomorrow: I will see if that makes it less grumpy!
Today, I've had this problem during / after rain. Even carefully wiping the sensor (and ensuring my finger was dry) didn't fix it. Haven't checked "settings", but since it was fine once car had sat drying on the drive for a bit, I'm assuming that wasn't the issue.
In the last few day keyless unlocking has stopped working on the driver's door. Keyless locking is still working reliably. Keyless unlocking also works on the passenger door and the boot.
I have tried the following:-
I wonder if there has been water ingress in the door handle (which hopefully will evaporate when the weather warms up), or whether a visit to the dealer is necessary?
Does anyone know of a reliable remedy?
I have tried the following:-
- Cleaning the door handle sensors
- Turning off Keyless Entry in the infotainment, then using the car , locking it, leaving it overnight and then re-enabling Keyless Entry.
- Replacing the battery in the key fob.
I wonder if there has been water ingress in the door handle (which hopefully will evaporate when the weather warms up), or whether a visit to the dealer is necessary?
Does anyone know of a reliable remedy?
-
- Posts: 6
- Joined: Mon Jan 16, 2023 4:24 pm
Last week, our local VW dealer attempted to upgrade the software in our id3 First Edition from V2.4 to V3.0; however, the update failed and the vehicle is still off the road with a malfunction of the remote door lock/unlock.
I'm getting fed up with keylesslessness. That is, the state of the keyless operation being non-functional, the door sensors don't want to operate. When this occurs I have to fall back on the fob buttons. I can just about tolerate flaky functionality when the sensor is rained on - I get used to that and try to be ready with the fob, although when it's wet is a situation where being unable to open / lock the doors straight away is more irritating. What often happens is that the mirror indicator blinks, there's a brief "peep", but no unlocking / locking. Sometimes, with a failure to unlock, pulling the rear door handle then trying front again will get the car to unlock. And I've only once had the boot refuse to open (while rest of the car stays locked, as it should).
Anybody have any suggestions? Special cleaning procedure for the sensor? Suitable German swear word to scream?
Anybody have any suggestions? Special cleaning procedure for the sensor? Suitable German swear word to scream?
You need to change the battery in your fob.Budalu wrote: ↑Wed Jan 19, 2022 9:43 am I received my ID.3 in November. From the beginning keyless entry (unlocking and locking) worked perfectly. However in the last few days it has stopped unlocking. I can only unlock the car by pressing the button on the key. I have tried driver and passenger side door handles but neither work, even dangling the key right in front! Locking works just fine.
Any ideas on how to resolve please? Otherwise I guess I’ll be dropping in to the showroom this weekend.
Roberto/MattC, have you followed the procedure to re link the key to the car by placing it in the correct cupholder? From memory I think it's covered in the online manual.
ID.3 Family Pro Performance (Jan 22), Makena Turquoise / East Derry alloys. Ohme Home Pro charger.