Page 3 of 13

Re: ID3 Software Update v2.3

Posted: Tue Aug 03, 2021 9:45 pm
by Tony1059
What does the update add. Is it a necessary update?

Re: ID3 Software Update v2.3

Posted: Tue Aug 03, 2021 10:28 pm
by Deleted User 192
Tony1059 wrote: Tue Aug 03, 2021 9:45 pm What does the update add. Is it a necessary update?

It changes the messages you’ll see when the 2.3 rollout begins, and makes a tweak to the digital manual - that’s it.

Re: ID3 Software Update v2.3

Posted: Tue Aug 03, 2021 10:33 pm
by Statten
Daveion wrote: Tue Aug 03, 2021 9:16 pm Mine came and went as well but when I looked at the update record there was something logged.
Will post a shot of whats there if its still showing in the morning.
Would be interested to see this so I can compare.

Re: ID3 Software Update v2.3

Posted: Wed Aug 04, 2021 8:42 am
by Daveion
Nothing there this morning except the annoying data volume used up message. Like others only took the offer up to stop getting the internet radio not available message 😡

Re: ID3 Software Update v2.3

Posted: Wed Aug 04, 2021 9:40 am
by RollingJ
Leccy wrote: Tue Aug 03, 2021 5:55 pm Wife says she saw a message about an update when she switched on this morning, but ignored it and drove to work. Just been out to have a look, no evidence of an update so I guess it will come up again at some point. No way of checking for updates like a phone eh 🤷‍♂️

Apparently the car will check in with the server for updates on a weekly basis.

Re: ID3 Software Update v2.3

Posted: Wed Aug 04, 2021 10:13 am
by Abadgermac
Daveion wrote: Wed Aug 04, 2021 8:42 am Nothing there this morning except the annoying data volume used up message. Like others only took the offer up to stop getting the internet radio not available message 😡
Have you tried using your phone as a hotspot? Internet radio works that way.

Re: ID3 Software Update v2.3

Posted: Wed Aug 04, 2021 10:21 am
by RollingJ
Abadgermac wrote: Wed Aug 04, 2021 10:13 am
Daveion wrote: Wed Aug 04, 2021 8:42 am Nothing there this morning except the annoying data volume used up message. Like others only took the offer up to stop getting the internet radio not available message 😡
Have you tried using your phone as a hotspot? Internet radio works that way.

Hi,

My understanding is that the OTA updates will only come over the car's 4G connection. Home Wifi, phone hotspots etc. will not work.

Cheers, Peter.

Re: ID3 Software Update v2.3

Posted: Wed Aug 04, 2021 10:24 am
by Abadgermac
RollingJ wrote: Wed Aug 04, 2021 10:21 am
Abadgermac wrote: Wed Aug 04, 2021 10:13 am
Daveion wrote: Wed Aug 04, 2021 8:42 am Nothing there this morning except the annoying data volume used up message. Like others only took the offer up to stop getting the internet radio not available message 😡
Have you tried using your phone as a hotspot? Internet radio works that way.
Sorry. I didn’t mean use the phone to update. The e sim does that. I simply meant to use as a data carrier for internet radio.

Hi,

My understanding is that the OTA updates will only come over the car's 4G connection. Home Wifi, phone hotspots etc. will not work.

Cheers, Peter.

Re: ID3 Software Update v2.3

Posted: Wed Aug 04, 2021 11:03 am
by RollingJ
Abadgermac wrote: Wed Aug 04, 2021 10:24 am
RollingJ wrote: Wed Aug 04, 2021 10:21 am
Abadgermac wrote: Wed Aug 04, 2021 10:13 am
Have you tried using your phone as a hotspot? Internet radio works that way.
Sorry. I didn’t mean use the phone to update. The e sim does that. I simply meant to use as a data carrier for internet radio.

Hi,

My understanding is that the OTA updates will only come over the car's 4G connection. Home Wifi, phone hotspots etc. will not work.

Cheers, Peter.

Ah, I getcha. :-)

Re: ID3 Software Update v2.3

Posted: Wed Aug 04, 2021 5:37 pm
by Avalon
Is anyone able to post the PDF that apparently is on the First Movers Facebook page?

It covers stuff like poor network connectivity etc.

Ta

Avalon

Re: ID3 Software Update v2.3

Posted: Wed Aug 04, 2021 8:17 pm
by Gr4ndp4
Even better watch this

Re: ID3 Software Update v2.3

Posted: Wed Aug 04, 2021 9:32 pm
by Deleted User 192
This video takes you through the new First Movers information:

Re: ID3 Software Update v2.3

Posted: Thu Aug 05, 2021 4:09 pm
by RollingJ
scott28tt wrote: Wed Aug 04, 2021 9:32 pm This video takes you through the new First Movers information:
Useful information. Thanks.

Re: ID3 Software Update v2.3

Posted: Sun Aug 08, 2021 9:10 am
by CarterHounslow
After denying the update last Monday I still don't have the small one. I've got a suspicion that knowing VWs sick sense of humour, it asks for the update every week the same day. I wouldn't be surprised to turn my car on this coming Monday and it asks me to update.

Re: ID3 Software Update v2.3

Posted: Mon Aug 09, 2021 4:57 pm
by G43FAN
The above video mentions an 'Opt-in'email. Is that a first movers only thing or do all owners get the opt in option? 7 mins or so

If it is all owners have non 1st owners been getting the email?

I am just curios as I have not had to my nowledge any update OTA and a while back I had issues with the app and had to reset everything which at the time appeared to return my previous car to my account. I was wondering if I will need to be swept up in the re-trigger.

Re: ID3 Software Update v2.3

Posted: Mon Aug 09, 2021 5:10 pm
by SiDai
CarterHounslow wrote: Sun Aug 08, 2021 9:10 am After denying the update last Monday I still don't have the small one. I've got a suspicion that knowing VWs sick sense of humour, it asks for the update every week the same day. I wouldn't be surprised to turn my car on this coming Monday and it asks me to update.
Not quite sure what has happened with the update, if it was going to be the same day. Denied last Monday as needed to drive to work and then again when returning home denied again. Now today with the car having been parked in exactly the same place and adequate signal absolutely nothing. Is there any chance of VW communicating clearly and effectively how they plan to roll this out, or are they making it up as they go along? There doesn’t appear to be a great deal of transparency in this process, I appreciate it is new technology and they are undoubtedly learning themselves, but would it harm them or take a great deal of effort to communicate to their customers what is happening? Or am I expecting too much?

Re: ID3 Software Update v2.3

Posted: Mon Aug 09, 2021 5:57 pm
by ProstetnicVogonJeltz
I had a message about the software upgrade pop up while I was driving (without internet connection) instead of when I switched the car on at home (connected). This probably counts as a safety hazard. It's hard to understand the reasoning behind it.

Re: ID3 Software Update v2.3

Posted: Mon Aug 09, 2021 6:36 pm
by Deleted User 192
G43FAN wrote: Mon Aug 09, 2021 4:57 pm The above video mentions an 'Opt-in'email. Is that a first movers only thing or do all owners get the opt in option? 7 mins or so

If it is all owners have non 1st owners been getting the email?

Yes it was a First Movers only thing, not all 1st Edition owners never mind owners of other specs.

Re: ID3 Software Update v2.3

Posted: Mon Aug 09, 2021 6:39 pm
by Deleted User 192
SiDai wrote: Mon Aug 09, 2021 5:10 pm
CarterHounslow wrote: Sun Aug 08, 2021 9:10 am After denying the update last Monday I still don't have the small one. I've got a suspicion that knowing VWs sick sense of humour, it asks for the update every week the same day. I wouldn't be surprised to turn my car on this coming Monday and it asks me to update.
Not quite sure what has happened with the update, if it was going to be the same day. Denied last Monday as needed to drive to work and then again when returning home denied again. Now today with the car having been parked in exactly the same place and adequate signal absolutely nothing. Is there any chance of VW communicating clearly and effectively how they plan to roll this out, or are they making it up as they go along? There doesn’t appear to be a great deal of transparency in this process, I appreciate it is new technology and they are undoubtedly learning themselves, but would it harm them or take a great deal of effort to communicate to their customers what is happening? Or am I expecting too much?

The weekly poll applies to the 2.3 update, which is not generally available, but it seems the tiny update that went out generally last week doesn’t have the same schedule from the number of owner reports through Monday and Tuesday last week (and few since)

Re: ID3 Software Update v2.3

Posted: Mon Aug 09, 2021 6:44 pm
by Warminster id
Hi
I think I’ve seen somewhere that the first part of the update is a small one and is done when the car is switched on or driving.
The second main update is when the car needs to be off and takes 4 hours.
So it may have been the first one you saw.
I’m sure others have more technical knowledge than me on this though